Job Title:  Supermarket Cashier (Several No Experience Jobs)

Organisation: S & S Enterprises Ltd

Duty Station: Kampala, Uganda

About Organisation:

Samuel and Samantha Enterprises Limited, commonly known as S&S Ent Ltd, is a privately-owned company based in Uganda. Founded by Cuthbert and Olive Muhanguzi, the company was established on 23rd August 2007. Since its inception, S&S Ent Ltd has grown into a dynamic business with diverse operations, including a salon, washing bay, cyber café, supermarket, restaurant, and a private fresh produce bakery.

Job Summary: The Supermarket Cashier at S&S Enterprise is a vital front-line role responsible for processing customer transactions accurately and efficiently while delivering exceptional customer service. The cashier acts as the primary point of contact for customers during their shopping experience, ensuring that all transactions are handled in accordance with company policies and procedures. This position supports overall operational efficiency by accurately managing cash, maintaining a clean and organized work area, and assisting with various customer service tasks as needed.

The Supermarket Cashier at S&S Enterprise is essential to providing a positive customer experience and ensuring the efficient operation of our retail operations. This role requires a blend of excellent customer service skills, attention to detail, and the ability to work under pressure in a dynamic environment. By fulfilling these responsibilities, the Supermarket Cashier contributes significantly to the overall success and reputation of S&S Enterprise.

Key Duties and Responsibilities:

Cash Handling and Transaction Processing:

• Process sales transactions promptly and accurately using the Point of Sale (POS) system.
• Handle cash, credit, and electronic payments, ensuring that all transactions are recorded correctly.
• Reconcile cash registers at the end of each shift, ensuring all funds and receipts balance accurately.

Customer Service:

• Greet customers warmly and provide friendly, professional service at all times.
• Answer customer inquiries regarding products, promotions, and store policies.
• Assist customers in resolving any issues or complaints with patience and professionalism.

Product and Inventory Support:

• Scan items quickly and accurately to ensure efficient checkout.Verify pricing and promotions, and assist with price adjustments when necessary.
• Inform supervisors of any discrepancies or issues with product pricing or inventory.

Adherence to Policies and Procedures:

• Follow all S&S Enterprise policies related to cash handling, returns, and customer transactions.
• Maintain strict confidentiality regarding customer information and transaction details.
• Ensure compliance with health and safety guidelines within the checkout area.

Store Maintenance and Cleanliness:

• Keep the checkout area clean, organized, and free of clutter.
• Restock necessary supplies (e.g., receipt paper, bags, etc.) and report any equipment malfunctions promptly.

Team Collaboration:

• Work collaboratively with other cashiers and store staff to ensure smooth operations.
• Assist with training new cashiers and provide support during busy periods as needed.

Qualifications, Skills and Experience:

• A high school diploma or equivalent is required.
• Additional training or certification in customer service or retail operations is an advantage

Experience:

• Previous experience as a cashier or in a similar retail role is preferred.
• Familiarity with cash handling procedures and POS systems is beneficial.

Skills and Competencies

• Customer Service Skills:
• Demonstrates excellent interpersonal skills, a friendly demeanor, and a customer-focused attitude.
• Attention to Detail:
• Possesses a high degree of accuracy in handling cash transactions and scanning items.
• Communication:
• Exhibits clear verbal communication skills and the ability to explain store policies and promotions effectively.
• Numeracy: Strong basic arithmetic skills are required for accurate cash handling and balancing registers
• Problem-Solving:
• Capable of addressing customer concerns and resolving minor discrepancies efficiently.
• Time Management:
• Able to work in a fast-paced environment while maintaining a high level of accuracy and efficiency.

Key Attributes

• Reliability:
• Punctual and dependable, ensuring that assigned shifts are covered and tasks are completed on time.
• Professionalism:
• Maintains a neat, professional appearance in line with S&S Enterprise’s standards.
• Integrity:
• Demonstrates honesty and ethical behavior, particularly in handling cash and sensitive information.
• Adaptability:
• Adjusts effectively to changes in workload, technology, and procedures within a dynamic retail environment.

Attach CV, Cover letter, Academic Documents, Relevant certificates and any other Supporting Documents in one PDF document

Interested candidates are invited to submit their updated resumes and a brief cover letter indicating the desired position(s) and relevant experience to the HR Department at S&S Enterprise via email at ssrecruitment256@gmail.com / info@sandsenterprisesug.com or by visiting our careers page at sandsenterprisesug.com