JOB DETAILS:
Job Summary:
The Supermarket Attendant is responsible for ensuring a positive shopping experience for customers by maintaining a clean, organized, and well-stocked store. This role involves assisting customers, operating cash registers, restocking shelves, and performing general store maintenance duties. The ideal candidate is customer-focused, detail-oriented, and able to work efficiently in a fast-paced environment.

Key Responsibilities:
Customer Service:
o Greet customers warmly and assist them in locating products.
o Respond to customer inquiries and resolve complaints in a professional manner.

o Provide product information, including pricing, promotions, and availability.

Cash Handling and  Checkout:
o Operate cash registers, scanners, and other point-of-sale (POS) systems.
o Process payments, including cash, credit/debit cards, and mobile payments.

o Handle returns, exchanges, and refunds according to store policies.

Stocking and Merchandising:
o Restock shelves, displays, and refrigerated sections with products.
o Ensure products are properly labeled, priced, and organized.

o Rotate stock to ensure freshness and minimize waste.

Store Maintenance:
o Maintain a clean and tidy store environment, including sweeping, mopping, and sanitizing surfaces.
o Empty trash bins and ensure the store is free of clutter.

o Monitor and report any maintenance or safety issues to the supervisor.

Inventory Management:
o Assist in receiving and unpacking deliveries.
o Conduct regular inventory checks and report low stock levels.
o Follow proper procedures for handling damaged or expired goods.

Compliance:
o Adhere to all company policies, procedures, and safety guidelines.
o Ensure compliance with health and sanitation standards.

Qualifications:
• Education: High school diploma or equivalent preferred.
• Experience: Previous retail or customer service experience is a plus but not required.

Skills:
o Strong communication and interpersonal skills.
o Basic math skills for handling cash transactions.
o Ability to work in a fast-paced environment and multitask.

o Attention to detail and organizational skills.
o Physical stamina to stand for long periods and lift heavy items (up to 25-50 lbs).

Work Environment:
• The role involves working in a retail setting with frequent interaction with customers and team members.
• May require working evenings, weekends, and holidays based on store needs.

Benefits
• Competitive hourly wage.
• Employee discounts on store products.
• Opportunities for career advancement.
• Health, dental, and vision insurance (for full-time employees).
• Paid time off and retirement plans (if eligible).