Sponsor Donor Support Associate I

at Compassion International
Location Kampala, Uganda
Date Posted April 19, 2024
Category Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
This entry-level associate assists with the day-to-day processes and activities to service the sponsor-donor connection. Specifically, the sponsor and donor services associate assists the processing of child sponsorship, child survival, youth and other field program communication resources.

Responsibilities
• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.

• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry.
• Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct.
• Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Assists with coordinating the gathering of communication resources from the church partner.
• Follows production schedules with deadlines and acts on feedback on the quality of information received.
• Supports various field office staff to process marketing or external relations related information.
• Generates, organizes, records, and tracks child, mother-child unit and student information and correspondence documents.
• Helps monitor quality of documents and enters them into the database for dispatching.
• Produces electronic child information by entering child and sponsorship data into database and produces database reports and maintains computer files. Also reviews, approves or rejects child information received.
• Often provides some general administrative support.

Faith
• Has a personal relationship with Jesus Christ.

Culture
• Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

Education
• High School Diploma

Experience
• No experience is required beyond the minimum education requirement N/A
• No experience is required beyond the minimum education requirement Cash flow management and/or treasury experience required, including at least 2 years foreign exchange experience. Experience with non-profit organizations preferred.

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