Purpose of Job:

To keep the spa and its environs clean at all times.

RESPONSIBILITIES

1. Operations

• Practices the highest standard of sanitation, neatness, and visual presentation
• Attends and participates in all general and team meetings
• Adheres to work schedule and has good work ethics and is a team-player and assists others whenever needed.

2. Administrative Assistance

• Perform errands like product and materials procurement for the administrative and Spa service from stores and market.
• Assist in buying lunch for other members of staff
• Adherence to the aesthetic policies on product use, washing, sanitizing and care of equipment in the room

3. Appearance

• Adheres to a high professional image standard such as dress code (uniforms should always be clean and ironed), hair do, language, and lifestyle
• Always make use of a face mask in adherence to the COVID-19 protocols
• Ensure your personal hygiene is top notch, make use of deodorants, mild perfumes and brush your tongue

KEY PERFORMANCE AREAS:

Financial

• Job cost control Process

Process

• Ability to use the various cleaning equipment

Staff Members

• Good relationship with staff members

Learning & Growth

• Strengthen Capability
• Improved personal hygiene.

Education/Professional Qualification:

• Basic education certificate, including English and Maths

Experience:

• Must have professional experience as a housekeeper.

KEY SKILLS & COMPETENCIES REQUIREMENTS:

Functional/Technical:

• Outstanding communication skills, both verbal and written.
• Ability to preserve confidentiality of the customer.
• Warm and friendly manners, accompanied with exceptional people skills.
• Ability to lift a maximum weight of 50 pounds.

Behavioural:

• Guest service oriented.
• Enjoys team environment and interaction with co-workers.
• Integrity and highly confidential.
• Excellent communication skills.
• Flexible and cooperative.
• Good organizational skills and follow-through.
• Able to multi-task and improvise at the spur of the moment.
• Energetic, able to work in a fast-paced environment.
• Good time management when cleaning up the environment.
• Good sense of humour and a positive attitude.
• Able to work well under pressure.