JOB DETAILS:
Service & Sales Consultants

Areas including but not limited to: Luwero, Mityana, Mipigi, Kisoro,Kasese, Bwera, Buliisa, Moyo, Nebbi, Kitgum, Adjumani, Kotido, Moroto, Kamuli, Iganga

Service Consultants: To take demand from walk-in customers for any cash, digital migration and service-related matters in order to deliver a positive client experience.

Sales Consultants: To generate sales leads and take demand from personal customers for any banking matters ranging from product questions to customer account activities in order to deliver a positive client experience

Qualifications
• First Degree from a reputable university
• One year of experience in a sales / customer service role
• Previous branch banking experience will be an added advantage.
• Ability to speak any of the local languages in these regions will be an added advantage

Behavioral Competencies:
• Adopting Practical Approaches
• Articulating Information
• Embracing Change
• Establishing Rapport
• Examining Information

Technical Competencies:
• Cash Handling
• Client Servicing
• Cross and Up-Selling
• Customer Understanding ( Consumer Banking)
• Heart of Customer Experience