JOB DETAILS:
To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service
• Determine acceptability of risks, recommend risk surveys, monitor and review terms of accounts assigned

• Supervise, train and mentor staff on technical matters to ensure their skills are sharpened

• Check and sign underwriting document to authenticate it
• Prepare and follow up renewal notices to ensure retention

• Requisition for premium refund to facilitate issue of cheque
• Establish that premiums are paid in respect of accounts managed

• Maintain effective business relationships to ensure effective delivery of service
• Monitor service standards within the section to ensure high quality customer service is delivered.
• Prepare documents – policies, endorsements, certificates within standards of service

• Renewal notices and renewal terms including renewal follow-up
• Review of performance of accounts to ensure overall loss ratio is kept below 70%
• Client/ intermediaries visits
• Maintain and account for accountable documents
• Sign documents within authority levels
• Liaise with claims and credit control to monitor account performance premium payment
• Market company products and service to clients and intermediaries
• Complete reinsurance cards for large risks
• Monitor the QOP standards are upheld in the department and report any issues to the quality council
• Carry out payment requisitions payments immediately when they are presented
• Establish that quotations, including those done by Assistant underwriters are competitive
• Preparation of quotations and follow-up
• Establish that all other users of EDMS are assisted anytime they have any problem regarding the system.

Key Competencies
• Computer literate
• Good communication skills-
• Good assessment and analytical skills
• Ability to interact at all levels
• Knowledge of insurance market
• Application of re-insurance
• Leadership

Skills
Accountability, Analytical Thinking, Anti Money Laundering Training, Communication, Counter Terrorist Financing, Customer Due Diligence (CDD), Customer Follow-Ups, Customer Service, Insurance, Leadership, Management Reporting, Money Laundering, Payment Handling, Price Management, Service Standards, Social Interaction, Underwriting

Education
Advanced Certificate (AdvCert): Insurance (Required), Bachelors Degree (B) (Required), Diploma (Dip): Insurance (Required)