Senior Psychosocial Support Services Officer
Location | Kampala, Uganda |
Date Posted | March 26, 2025 |
Category | Management |
Job Type | Full-time |
Currency | UGX |
Description

JOB DETAILS:
Ensure quality and inclusive psychosocial and mental health services are delivered to Mastercard Foundation Scholars and Mastercard Foundation Scholars Program Alumni. The officer shall closely liaise with the Counselling and Guidance Centre and the Makerere University Hospital.
Duties and Responsibilities;
1. Assess the diverse mental health and psychosocial needs of the different categories of Mastercard Foundation Scholars
2. Generate and manage a roster for Mastercard Foundation Scholars’ annual check-in with the Psychosocial Support Office
3. Offer customized Mental Health and Psycho-Social Support to Mastercard Foundation Scholars and Alumni, with a critical consideration of inclusivity for students with disabilities, students with refugee status, mother Mastercard Foundation Scholars and international students
4. Develop and maintain up-to-date counselling logs for Mastercard FoundationScholars and Alumni
5. Regularly coordinate with other qualified service providers for psychosocial and mental wellness
6. Oversight responsibility on the services offered by partner service providers within and beyond Makerere University
7. Co-ordinate capacity building programmes for PIT, Mentors and Peer buddies in providing basic Psychosocial and Mental Wellness support and handling referrals
8. In liaison with the principal MEAL officer, utilize a student-tracker system for Mastercard Foundation Scholars to engage with the Psychosocial office and any other staff/support individuals and mentors.
9. Liaise with the Academics Officer to Monitor the academic progress of the Mastercard Foundation Scholars seeking psycho-social support services
Requirements: Qualifications, Skills and Experience
1. A Masters degree in Counseling Psychology from a recognized University.
2. A Bachelor’s degree in Social Work, Social Sciences, Community and Org Psychology and Education
3. Proficiency in Psycho-social assessments, crisis intervention and case management
4. Proficiency in Stress Management and building resilience for individuals
5. Knowledge of referral pathways and community resources for mental health support.
6. Proficiency in Developing and maintaining up-to-date counselling logs for a big group of people
7. Strong interpersonal and communication skills, with the ability to establish rapport with individuals from diverse backgrounds.
8. Ethical practice in dealing with confidential information
9. High levels of empathy, cultural sensitivity
10. At least 5 years of professional experience in psychosocial support, counseling, or mental health services in an Institution of Higher Learning
11. At least 5 years of active membership in a recognized professional body, such as the Uganda Counseling Association or the Psychological Association of Uganda, etc