JOB DETAILS:
Overview:
• URC is seeking an experienced Senior Information Technology (IT)/Asset Officer for the USAID Uganda Health Activity (UHA), a five-year program. The purpose of UHA is to support the Government of Uganda’s (GOU’s) efforts to increase the survival and well-being of vulnerable populations and improve overall health system resilience in seven priority regions. The program will strengthen the quality and availability of MNCH, FP/RH, nutrition, and facility-level WASH services as well as health systems at the regional-, district-, facility-, and community-levels.

Responsibilities:
• The Senior IT/Asset Officer will be responsible for providing technical support for staff at the UHA central office in Kampala while also providing support to the IT/Asset Officers in the Regional Offices as needed. S/he is responsible for the maintenance of hardware and updating software and for ensuring back-up of data and proper usage maintenance of all IT equipment

Specific responsibilities include the following:
• Provide preventive maintenance on workstations, servers, printers, and LAN components when needed
• Provide diagnostics and problem resolution for laptops, desktop computers, printers and server systems.
• User supporting training on file server access and use.
• Install operating system upgrades, enhancements, fixes and patches as provided.
• Install supported software packages supplied and required by URC.
• Monitor existing equipment’s ability to meet the URC’s demand and recommend new system hardware as needed.
• Create user accounts, shared network drives (data areas) and network printing as requested by the staff.
• Advise on the server disk space, utilization rate and caching ability and make recommendations
• Serve as a consultant for the purchasing of software or hardware upgrades.
• Ensure that system backups are functioning correctly.
• Offer maintenance/repair of computers/laptops/printers etc. as may be necessary
• Provide technical support to the Regional IT/Asset officers as needed
• Working closely with the Regional IT/Asset Officer, maintain and regularly update a consolidated register of all the Activity’s Assets/inventory. This includes tracking all assets issuance to staff, handover, repairs, and maintenance loses and damages etc.
• Perform any other related duties assigned by the supervisor

Knowledge, Skills and Abilities
• Strong skills in teamwork and excellent analytical skills
• Excellent oral and written communication
• High level of integrity, honest, trustworthy, and flexible

Qualifications:
Required Experience and Qualifications
• Minimum of a Bachelor's degree in Information Technology, or Computer Science, Microsoft certified course, Cisco certified, Programing.
• A minimum of three years working in a similar capacity with a reputable organization with over 30 staff
• Experience working with USAID funded programs, NGO and/or in a development context is an added advantage
• Detailed oriented and has ability to organize multiple and diverse tasks, but the flexibility to adjust to program needs

This job is open to candidates legally authorized to work in Uganda. No allowances have been budgeted for this position.
Only shortlisted candidates will be contacted.
URC is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce