JOB DETAILS:
THE OPPORTUNITY
Reporting to the Chief Digital & Information Officer, the Senior Director, Digital and Technology will drive the strategic direction and implementation of digital and technology initiatives and services. S/he will oversee the development and execution of innovative digital strategies, ensuring alignment with organizational goals and objectives. The Senior Director will lead a team of technology professionals, fostering a culture of collaboration, innovation, and continuous improvement to enhance our digital capabilities and maximize our impact, in alignment with the Technology Function’s strategy to the Foundation's goals, including its 2030 vision.
The successful candidate will be based in Canada or any of our offices in Africa (Ethiopia, Nigeria, Senegal, Ghana, Rwanda, Kenya, or Uganda).

WAYS YOU CAN CONTRIBUTE
• Collaborate with senior leadership to develop and implement digital strategies that leverage technology to advance the Foundation's mission and objectives.
• Oversee the design and management of digital solutions and platforms, ensuring they meet the evolving needs of the organization and its stakeholders.

• Provide strategic direction and guidance on solution architecture, ensuring alignment with business requirements, industry best practices, and cybersecurity standards.
• Lead the delivery of comprehensive Technology support services, including helpdesk support, incident management, and problem resolution, to ensure the smooth operation of digital systems and services.

• Accountable for the development and management of cloud and system infrastructure, leveraging cloud technologies to enhance flexibility, scalability, and cost-effectiveness.

• Collaborate with technology leaders to implement robust identity and access management frameworks and policies to safeguard organizational data and assets.

• Develop and maintain business continuity plans and processes to minimize disruptions and ensure the resilience of critical digital systems and infrastructure.
• Identify and mitigate risks related to digital and technology initiatives, ensuring compliance with relevant technology and cybersecurity standards and enterprise risk management.
• Lead the management support of enterprise applications, ensuring they align with organizational needs and deliver maximum value and efficiency.

• Collaborate with cross-functional teams and stakeholders to understand their digital and technology needs, priorities, and challenges and provide strategic guidance and support.

WHO YOU ARE
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. A master's degree or MBA is preferred.
• Minimum of 15+ years of experience in Technology, with at least 5 years in a senior leadership role.
• Proven track record of leading digital transformation initiatives and successfully implementing large-scale technology projects.
• Strong understanding of Technology infrastructure, software development, ITSM, cybersecurity, and emerging technologies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and drive innovation while managing day-to-day technology operations.
• Experience managing budgets and negotiating with vendors.
• Industry-specific knowledge and experience in non-profit roles is a plus.
• Demonstrated commitment to the Foundation's equity, inclusion, and social impact values, with a passion for driving positive change and empowering underserved communities globally.