JOB DETAILS:

Tropical Bank is hiring a Security Officer to implement the security strategy of the bank to ensure the safety and security of the bank’s assets, employees, and customers.

Key Duties and Responsibilities:

• Implement the Bank’s security policy, enforcement of standards, controls, processes, and regulatory-determined procedures for physical security and safety.
• Drive security programs, training, and initiatives for employees and other critical stakeholders on security matters, protocols, emergency procedures, and safety measures.
• Conduct thorough analysis to identify root causes of security-related incidents and recommend preventive measures to mitigate future risks.
• Develop a culture of security awareness and practice throughout the bank by conducting regular security awareness programs.
• Assess security risks and ensure appropriate measures are in place to protect the bank’s property and persons.
• Investigate internal incidents, security incidents, and policy violations to determine circumstances, ascertain facts, determine responsibility, and recommend appropriate actions and remedial measures.
• Collaborate with law enforcement agencies to provide information, witness statements, or evidence-related incidents that may require legal intervention.
• Monitor security systems, cameras, and footage for proper functioning and report any malfunctions, irregularities, breaches, or incidents to the appropriate authorities and management for prompt resolution.
• Regularly conduct security risk assessments and security snap checks to deter criminal activity, determine potential security risks and vulnerabilities, and implement measures to mitigate and prevent security threats.
• Collect and analyse security intelligence and issue security alerts when called upon.
• Safeguard sensitive information and maintain confidentiality, especially in matters related to security and investigations.
• Resolve conflicts and disturbances calmly and professionally while minimizing disruptions to the Bank’s operations.
• Propose contingency plans for all the security threats and emergencies likely to affect business.
• Liaise with the supervisors of contracted security companies to effect regular rotation of security guards deployed at TBL premises.
• Maintain updated service level agreements with security guarding, CIT, CCTV, and Alarm maintenance service providers.
• Prepare security reports and present them to the Risk Management Committee.
• Comply with AML/CFT/CPF policies and procedures, non -compliance of which shall be addressed as per the bank disciplinary processes.
• Any other duty as shall be assigned to you from time to time.

Qualifications, Skills and Experience:

• Bachelor’s degree in Security Management, Information Technology (IT), or any related field.
• Professional Certification in Security Management is an added advantage.
• Bachelor’s Degree in any Discipline.

Experience

• At least 3 years of experience in a security-related field, preferably within the banking or financial services sector.
• Proficiency in operating and monitoring CCTV, alarms, and other surveillance equipment.
• Experience in coordinating security operations during emergencies
• Strong understanding of cybersecurity principles to protect the bank from digital threats
• Experience in implementing and maintaining security policies and compliance.
• Hands-on experience in incident management, including responding to bank robberies and digital attacks.

Competencies & Knowledge

• Proficiency in drafting professional correspondence, reports, and proposals.
• Strong requirement-gathering skills.
• Excellent communication and presentation skills.
• Strategic and dynamic thinking.
• Stakeholder and Relationship Management skills
• High ethical standards and integrity.
• Problem-solving abilities.
• Proficiency in English Language and any other local language, preferably Luganda.
• Exceptional communication skills.
• High ethical standards and integrity.
• Client-focused and results-oriented mindset.
• sufficient problem-solving and advisory skills.
• Team player
• Proficiency in English Language and any other local language preferably Luganda particularly for explanatory purposes to Bank customers who do not understand the English Language.