JOB DETAILS:

Ericsson is seeking an experienced and dynamic Scrum Master to join our Mobile Financial Services (MFS) delivery team. In this role, you will lead agile project execution for cloud-based mobile wallet implementations across global markets. The ideal candidate will be a proactive and certified Scrum professional, capable of guiding cross-functional teams, managing multi-vendor environments, and ensuring the timely and high-quality delivery of complex MFS solutions.

What You Will Do:
• Facilitate and lead daily Scrum ceremonies, sprint planning, reviews, and retrospectives.
• Drive agile delivery of end-to-end MFS projects across multiple geographies.
• Collaborate closely with product owners, stakeholders, and technical teams to ensure alignment and delivery.

• Track team performance, remove blockers, and continuously optimize workflows.
• Ensure transparency and visibility using tools like Jira, MS Visio, and MS Project.
• Handle escalations, manage risks, and support issue resolution with internal and external stakeholders.
• Promote Agile best practices, coach teams on frameworks like Scrum and SAFe.
• Coordinate with global and offshore teams, ensuring effective communication and delivery excellence.
• Support compliance with legal, financial, and security directives.
• Oversee team activities during scheduled maintenance windows, including off-hour support when required.

What You Will Bring:
• Bachelor’s degree in Engineering, Technology, or MCA (or equivalent).
• 8–12 years of total experience, with at least 2–4 years as a Scrum Master in IT or digital projects.
• Certified Scrum Master (CSM) or equivalent Agile certification is required; PMP/Prince2 is a plus.
• Experience in cloud-based mobile wallet, mobile money, or M-Commerce systems is preferred.
• Proficiency in agile project management tools and methodologies.
• Strong leadership, communication, and team facilitation skills.
• Ability to work in customer time zones and handle cross-regional team coordination.
• Exposure to multi-vendor environments, project planning, and ITIL processes.
• Passion for continuous improvement and agile delivery excellence.