Savings and Investment Supervisor

at Kray Microfinance
Location Kampala, Uganda
Date Posted January 13, 2025
Category Accounting
Finance
Supervisor
Job Type Full-time
Currency UGX

Description

Job Summary

Kray Microfinance (SACCO - P23354/RCS) Is seeking to recruit a competent individual to oversee and drive the growth of savings and investment products, ensuring effective mobilization, retention, and management of savings accounts, investment portfolios, and related services while maintaining high customer satisfaction and meeting set targets.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 2 years
  • Working Hours : Full Time

Job Description/Requirements

 

Key Responsibilities:

1. Savings and Investment Mobilization:

  • Develop and implement strategies to attract new savings clients and grow the deposit base.
  • Promote investment products and educate clients on their benefits.
  • Lead initiatives to cross-sell savings and investment products to existing customers.

2. Product Management:

  • Monitor and evaluate the performance of savings and investment products.
  • Identify market trends and provide feedback for product improvement or new product development.
  • Ensure compliance with internal policies and regulatory standards for savings and investments.

3. Customer Engagement:

  • Build and maintain relationships with customers to understand their savings and investment needs.
  • Resolve client issues and queries promptly and professionally.
  • Conduct customer education programs to increase awareness of financial literacy and investment opportunities.

4. Team Supervision and Performance Management:

  • Supervise savings and investment officers, setting clear targets and ensuring they meet performance goals.
  • Provide coaching and training to team members to improve their product knowledge and sales skills.
  • Prepare and submit performance reports to management.

5. Sales and Marketing:

  • Develop and execute campaigns to promote savings and investment products.
  • Collaborate with the marketing team to create promotional materials and organize outreach events.
  • Meet or exceed monthly and annual savings and investment targets.

6. Reporting and Analysis:

  • Track savings and investment product performance and prepare detailed reports for management.
  • Analyze client data to identify opportunities for portfolio growth and risk management.
  • Ensure accurate documentation of savings and investment transactions.


Qualifications and Experience:

  • A Minimum of a Diploma in Finance, Business Administration, Economics, or a related field.
  • At least 2 years of experience in banking, microfinance, or financial services, with a focus on savings and investments.
  • Proven track record in sales and team leadership.


Skills and Competencies:

  • Strong interpersonal and communication skills.
  • Ability to motivate and lead a team.
  • Excellent customer service and relationship management.
  • Proficiency in financial analysis and reporting.
  • Familiarity with financial products, especially savings and investments.
  • Strong problem-solving and decision-making skills.
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