JOB DETAILS:

About Karaa

Karaa is accelerating Africa’s transition to clean, affordable, and efficient transport. We design and assemble rugged electric bicycles and conversion kits that empower small businesses, farmers, and delivery riders to move goods and people more efficiently. Our bikes are built for tough terrain and off-grid environments, simple to maintain, solar compatible, and reliable on any journey.

With over 620 million people lacking access to modern energy and transport solutions, Karaa is filling the gap through innovative partnerships, financing models, and community-driven deployment. We’ve supported refugee settlements, dairy cooperatives, and informal retailers across East Africa.

Our mission is clear: unlock economic opportunity through sustainable mobility and empower communities through energy-enabled movement.

What You Will Do

Sales and Revenue Generation

• Identify, qualify, and pursue potential customers through outreach, demos, and events.
• Present features and benefits of Karaa's bikes and kits effectively.
• Negotiate and close sales agreements.
• Track sales pipeline and report on progress.
• Explore partnerships with local distributors and agents.

Customer Relationship Management & Support

• Engage customers to understand their needs.
• Serve as the point of contact for inquiries.
• Collect product feedback and manage retention.
• Provide after-sales support to ensure satisfaction.

Market Development & Awareness

• Conduct market research and analyze competitors.
• Assist in marketing campaign execution.
• Build stakeholder relationships and represent Karaa.
• Gather insights to support product refinement and investor communication.

Technical & Product Proficiency

• Participate in product training.
• Explain technical information clearly to customers.
• Provide basic troubleshooting support.
• Share performance feedback with the team.

Requirements

• Diploma in a business-related discipline.
• At least 1 year experience in a fast-paced sales environment; experience in social enterprises preferred.
• Prior experience in insurance sales, network marketing, solar, or motorcycle sales.
• Proficiency in Luganda is preferred. Familiarity with Runyakitara, Acholi, or Itesot is an added advantage but not required.
• Ability to ride an electric bicycle.
• Passion for fast-paced, agile startup environments.
• Skilled in Excel, Word, G-Suite, email, video conferencing, and report writing.

What We Offer

• A meaningful mission with real community impact.
• Dynamic and supportive work environment.
• Competitive compensation.
• Performance-based bonuses.
• 1-year renewable contract.