Gmach is hiring for Victoria Motors limited.

Line of Business: Sales and Marketing

Reporting Lines

Immediate Supervisor: Sales & Marketing Manager

Other Reporting Lines: HR Manager, Treasury Manager, After Sales Manager, Leasing Manager, Workshop Mgr

Peers: Group Staff

Reporting to Role:

Roles & Responsibilities

Purpose: To drive company sales by prospect sourcing for new clients and increase share of business for existing clients, and grow and improve customer relationships.

Key objectives:

• To prepare business proposals and presentations which are a persuasive representation of VML products/services.
• To ensure that the company understands customers’ requirements and provides an efficient, high-quality service.
• To secure long-term business by maintaining awareness of competitors’ activities, product offers and pricing strategies.
• Play an integral role in the company’s growth.

Key Performance Indicators (KPIs)/ DELIVERABLES

Sales:

• Secure business volumes and value in accordance with the MMC annual targets
• Win and sign up new clients.
• Make sales pitches and presentations to prospective and existing clients.
• Participate in preparation of bid documents to win customers.
• Craft business proposals and contracts for more revenue.
• Negotiate with clients to secure the most attractive prices.
• Increase Sales through marketing of Vehicles and ensure that sales targets are met.
• Research, identify and propose new market opportunities.
• Suggest upgrades or added products and services that may be of interest to clients.

Client Service:

• Maintain meaningful relationships with existing clients and ensure client retention with no exits.
• Familiarize yourself with all products and services offered by VML.
• Market VML products and maintain quality customer service by taking part in launches, business forums and promotional activities of the Company.
• Foster a collaborative environment within the company.
• Communicate important feedback from customers internally.
• Review client’s feedback and communicate to the team to implement the necessary changes within a time frame of 3 days.
• Improve and maintain brand visibility and positioning in the market for effective customer satisfaction.

Monthly Reporting:

• Prepare monthly sales reports to the Sales & Marketing Manager VML including
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.
• Work with the Sales & Marketing Manager to identify and manage risks.
• Report any customer service matters to the Sales & Marketing Manager.

Qualifications,

• A Degree in Business Administration/Studies, Commerce, Marketing, Economics, & Development Economics, International Business, Business Statistics, Sales & Marketing, Public relations, Quantitative Economics and any other relevant/related field.

Core Skills and Competences

• Hands on experience with software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Highly organized and ability to multitask on a number of projects at the same time.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Excellent customer care skills.
• Excellent negotiation skills.
• Mature, self-initiative and outgoing.
• Results oriented and able to meet tight deadlines.
• Professional telephone Etiquette.
• Ability to maintain confidentiality.
• Positive attitude; reliable and dependable.
• A team player with high level of dedication
• Certification in Marketing, Sales or relevant field is a plus
• Good at time management.
• Must poses a valid driver’s license.

Experience:

• Should have a Marketing and sales back ground in similar field.
• Should have a minimum of 3 years related experience