JOB DETAILS:

About Cloud Productivity Solutions Ltd
About CLOUD PRODUCTIVITY SOLUTIONS LTD - At CLOUD PRODUCTIVITY SOLUTIONS LTD, we are dedicated to providing customized information technology services that foster learning and innovation. Our company thrives on a collaborative, supportive, and casual culture that encourages creativity and growth. We aim to empower our team members to excel and contribute meaningfully to our mission of becoming a leading technology service provider.

Role Overview
As a Sales Lead, you will play a pivotal role in supervising and coordinating the activities of our sales team. This position is designed for a proactive individual who is customer-focused and results-driven. You will work in a hybrid environment, collaborating with a small, dedicated team that reports directly to the Country Manager. Your contribution will directly impact our sales goals and enhance customer satisfaction.

Position Details
• Employment Type: Full-time
• Location: Ntinda (Hybrid work arrangement)
• Reporting Structure: Reports to the Country Manager

Key Responsibilities
1. Monitor sales staff performance to ensure that goals are met.
2. Provide assistance to staff in performing complex duties.

3. Prepare sales and inventory reports for management and budgeting purposes.

4. Direct and supervise employees engaged in sales and inventory activities.
5. Listen to and resolve customer complaints regarding services and products.
6. Analyze sales territories to assess growth potential and set quotas.

Requirements
Essential Qualifications
• Bachelor's degree in Business, Marketing, or other related fields.
• Active Listening, Speaking, Monitoring, and Persuasion skills are essential.
• Knowledge in Customer and Personal Service, Administration and Management, Sales and Marketing, and Education and Training is required.
• Proficiency in CRM software (Dynamic CRM), spreadsheet software (Excel), Office suite (Microsoft Word), and presentation software (PowerPoint) is necessary.
• Language proficiency in English and Luganda is required.

Preferred Qualifications
Academic Background in IT will be an added advantage.

Preferred Responsibilities
• Examine merchandise for correct pricing and display.
• Hire, train, and evaluate personnel.

Desired Additional Skills
• Critical Thinking
• Negotiation.

Beneficial Experience
• Experience in sales software services is advantageous.
• Industry Specific Knowledge about Microsoft service solutions and their functions is preferable.

Why come to CLOUD PRODUCTIVITY SOLUTIONS LTD
We offer a supportive work environment that values the well-being and growth of our employees. Join us for an opportunity to grow your career and make a real impact in the IT services industry.