Job Description

Position: Sales Executive
Reports To: Business Development Manager
Location: Makerere, Kampala – Uganda

Company Overview
NFT Mobility is a fast-growing last-mile delivery company providing reliable, technology-driven logistics solutions to businesses and individuals. We specialize in efficient, timely, and cost-effective delivery services that help our clients streamline operations and enhance customer satisfaction. As we continue to expand, we are looking for ambitious and results-driven professionals to join our team and drive our next phase of growth.

Position Summary
NFT Mobility is seeking a motivated and experienced Sales Executive to drive customer acquisition and revenue growth. The ideal candidate is a proactive person with proven B2B and/or B2C sales experience, capable of identifying opportunities, building strategic partnerships, and closing deals.
The Sales Executive will manage the full sales cycle from prospecting and lead qualification to closing while building strong relationships with SMEs, e-commerce businesses, corporate clients, retailers, and other businesses requiring last-mile delivery services.
A go-getter attitude, strong negotiation skills, and a results-oriented mindset are critical for success in this role.

Key Responsibilities
1. Prospecting & Pipeline Management

• Identify and target potential clients including e-commerce companies, restaurants, pharmacies, supermarkets, retailers, and corporate organizations.
• Develop and maintain a strong sales pipeline to consistently achieve and exceed sales targets.
• Qualify leads from marketing campaigns as sales opportunities.

2. Client Acquisition & Sales

• Execute the full sales cycle from initial contact, needs assessment, solution presentation, proposal submission, negotiation, and closing.
• Present NFT Mobility’s delivery solutions tailored to client logistics needs.
• Negotiate pricing, service-level agreements (SLAs), and contracts with prospective clients

3. Relationship Management

• Build and maintain long-term relationships with key decision-makers such as Operations Managers, Logistics Managers, E-commerce Managers, Procurement Officers, and Business Owners.
• Ensure high customer retention through regular follow-ups, excellent service coordination and identify opportunities for upselling and cross-selling services.

4. Market Intelligence

• Monitor industry trends, competitor activities, and emerging opportunities in the logistics and delivery space.
• Provide feedback to management on customer needs, service gaps, and pricing strategies.

 5. Reporting & Performance Tracking

• Maintain accurate records of sales activities, client interactions, and pipeline updates using the CRM tool.
• Provide weekly, monthly, and quarterly sales reports and forecasts to the Business Development Manager.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.
• 2–4 years of proven experience in B2B sales, preferably in logistics, courier services, e-commerce, FMCG distribution, or transportation.
• Demonstrable track record of achieving or exceeding sales targets.
• Experience managing a full sales pipeline.
• Proficiency in CRM software and Microsoft Office Suite (especially Excel for reporting and analysis).

Key Competencies and Personal Attributes

• Go-Getter Attitude: Proactive, persistent, and confident in pursuing new business opportunities and should be comfortable with field visits, and networking.
• Achiever Mindset: Results-driven with a strong desire to exceed targets, self-motivated and capable of working independently with minimal supervision.
• Strong Sales Acumen: solid understanding of B2B sales processes and relationship management, skilled in negotiation, objection handling, and closing techniques.
• Excellent Communication Skills: outstanding verbal and written communication skills, ability to deliver compelling sales presentations and proposals.
• Customer-Centric Approach: ability to understand client logistics challenges and propose practical solutions, strong problem-solving skills.
• Organizational & Analytical Skills: strong time management skills, ability to analyze sales data and performance metrics to drive improvement.

Key Performance Indicators (KPIs)

• Monthly and quarterly revenue targets achieved
• Number of new accounts acquired
• Client retention rate
• Pipeline growth and conversion rate
•  Customer satisfaction and service feedback