JOB DETAILS:

Duration: 6 months' probation with potential to extend
Reports to: Project Manager

About Resilience BV
Resilience BV is a dynamic company specializing in interdisciplinary agricultural projects in development contexts, prioritizing healthy economies as the foundation for growth. With 17 years of experience, we excel in implementing projects in countries like Mozambique, Rwanda, Ethiopia, Uganda, and more.

We prioritize farmer-led approaches, sustainability, and integrated resources management, focusing on climate-smart agriculture and water practices.

Join Us
For our sister company in Uganda, 'Resiliencia Uganda,' we seek an experienced and enthusiastic sales coordinator to promote Solar Powered Irrigation Solutions in peri-urban Kampala.

Job Purpose
The Sales Coordinator will support the coordination, execution, and tracking of sales activities under the SPIS pilot project, focused on households, farmers and micro-enterprises. This role requires a hands-on approach to field engagement, agent network management, customer follow-up, and reporting.

Key Responsibilities
1. Lead Generation & Pipeline Coordination
● Coordinate weekly field demonstrations with farmer groups, churches, and shops
● Manage local influencer engagement (e.g. plumbers, well diggers, LC1s, agri-dealers)
● Monitor and update the sales funnel: from lead generation to quotation and sale
● Input and track leads via Google Forms and CRM

2. Sales Agent & Commission Network Oversight
● Recruit, onboard, and supervise local sales agents and commission partners
● Facilitate training on sales pitch, technical features, and pricing model
● Ensure proper use of marketing materials (banners, flyers, demo kits)

3. Customer Engagement & Payment Follow-up
● Support cash and instalment payment flows
● Follow up on quotations, payment collection, and installation scheduling

4. Marketing Support
● Coordinate radio ad placements and monitor reach
● Coordinate and implement field demonstration
● Assist in launching and managing social media channels
● Work with media partners and influencers to push messaging

5. Field Support & Data Reporting
● Schedule and track site surveys, installations, and after-sales visits
● Maintain customer WhatsApp group and escalate support issues
● Document site conditions, customer feedback, and service needs
● Submit weekly reports on KPIs (leads, conversions, sales agent activity)

Required Qualifications
● Degree in Business, Marketing, Water management and Irrigation, Agricultural mechanisation or related field
● 5 years in sales coordination, especially in irrigation, solar, agri-tech, or hardware sales
● Experience in managing agent networks and household & farmer customer engagement

Skills & Attributes
● Strong interpersonal and communication skills, able to engage confidently with farmers, head of households, agents, and local leaders in both group and one-on-one settings
● Customer-oriented mindset, with a focus on building trust, managing expectations, and ensuring high levels of customer satisfaction throughout the sales and installation journey
● Organized, proactive, and data-oriented, with strong follow-up and time management
● Comfortable using Google Forms, Excel, WhatsApp, and other digital tools for sales tracking and coordination
● Fluency in English and Luganda (or other local languages)
● Motorcycle riding ability is an added advantage

Contract Terms
● Start Date: As soon as possible
● Contract Length: 6-month probation, extendable to 1-year contract
● Compensation: Monthly fixed pay + field facilitation allowance
● Travel: 80% field-based (within the pilot zone)

Key Performance Indicators (KPIs)
Performance will be evaluated based on the following focus areas. Specific monthly targets will be agreed upon during onboarding:
● Number of demos executed and supported
● Lead generation and sales conversion
● Recruitment and coordination of agent/commission partner network
● Weekly field activity planning and timely reporting

We are recruiting on a rolling basis and encourage early applications. If you are passionate about helping farmers access clean, affordable irrigation solutions, we’d love to hear from you!

Please send your CV and a short motivation letter to: sandra@resiliencebv.com Position to be filled as soon as possible.