Job Title:       Sales Associate

Department:  Sales and Distribution

Reports to:    Regional Sales Manager                

Job Purpose:

The main purpose of the role is to;

To create demand in the area allocated, Sell and market the Company’s products, Implement Sales activities, grow market share for the Company and act as a contact between the company and its existing or potential markets together with customers.

Main Duties and Responsibilities:

• Identifies business opportunities by identifying prospects and evaluating their position in the business
• Sells products by establishing contact and developing relationships with prospects; recommends solutions.
• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities while also recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analysing, and summarizing information from the assigned channel.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.
• Contributes to team effort by achieving and exceeding set targets.
• Offer the required customer service to all customers across the board to ensure satisfaction and well handling of any arising concerns.
• Account for payments from clients.
• Continually generate orders from existing and prospective customers.
• Represent the company at trade exhibitions and events taking part in promotional activities
• Provide financial advice by studying customers’ operational issues.
• Fully participate in the company way operating system.
• Implement a sales cycle ie, Plan, make contact/establish the relationship, Investigate needs, Propose. solutions and demonstrate value, Negotiate, Close deal, Deliver and follow up, repeat business/referrals/Next customer
• Sales techniques; conduct market research, focus on customer needs, selling the benefits, actively seeking referrals know competitor rates, industrial standards.

Qualifications, Education Required for: “Sales Associate”

• 2- 3 years’ work experience in sales and marketing in FMCGs related industries
• Degree in Business or marketing or related field.

Job Requirement (Knowledge, Skills and Experience)

Required Critical Behaviours:

• Excellent communication skills – Service with a smile.
• Integrity
• Attention to detail.
• Strategic Thinking
• Partnership Building
• Information Sharing
• Growth drive