Sales and Marketing Associate

at Donswift Company Limited
Location Kampala, Uganda
Date Posted July 4, 2025
Category Sales and Marketing
Job Type Full-time
Currency UGX

Description

Job Summary

Identify and target potential clients, promote and sell company products, and achieve sales targets. Maintain strong client relationships and provide excellent customer service. Gather feedback, resolve complaints, and recommend improvements. Stay updated on industry trends, represent the company at events, plan promotional activities, prepare sales reports, and ensure compliance with policies and regulations.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

No of positions: 2

Key Responsibilities

  • Researching and identifying potential clients and business opportunities to generate leads and expand the customer base.
  • Identify potential clients such as pharmacies, supermarkets, and wholesalers for company products.
  • To drive revenue growth by identifying sales opportunities, promoting company products, and cultivating long-term client relationships through strategic sales and marketing outreaches.
  • Achieve or exceed monthly and quarterly sales targets and KPIs.
  • Promote and sell products/ services to existing and prospective customers.
  • Process sales orders, handle customer inquiries, and provide excellent customer service.
  • Build and maintain strong client relationships through follow-up, onboarding support, and after-sales service.
  • Gather feedback to improve service offerings and customer satisfaction.
  • Maintain an updated client database using available tools.
  • Resolve customer complaints by investigating problems, developing solutions.
  • Identify gaps in the market and recommend new products, services, or improvements.
  • Keeping abreast of industry trends, best practices, and technological advancements to enhance sales techniques and strategies.
  • Demonstrating in-depth knowledge of products or services offered by the company and effectively communicating their features and benefits to clients.
  • Represent the company at expos, conferences, health camps, and community outreach programs.
  • Plan and execute product launches, promotional events, and activations.
  • Prepare daily, weekly and monthly sales reports and recommendations for management review.
  • Keep accurate records of interactions, contracts, and progress.
  • Ensuring adherence to company policies, sales processes, and regulatory requirements while conducting sales activities.

Requirements

  • Diploma in a business-related course.
  • 1-2 experience in field sales and marketing.
  • Excellent communication, presentation, and negotiation skills
  • Ability to close deals and manage sales pipelines
  • Creativity in crafting marketing content and strategies
  • Experience in field sales
  • Self-driven and highly motivated
  • Results-oriented with a customer-centric mindset
  • Adaptable in a fast-paced environment
  • Willingness to continuously learn and stay updated with the industry.
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