JOB DETAILS:
Role: Sales Administration Coordinator
Department: Commercial
Reporting to: Head of Commercial

About SunCulture
Founded in 2012, SunCulture’s vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. Over the last 5 years, the company has grown significantly and now employs 100+ people around the world.

About Role
Reporting to the Head of Commercial, the Sales Administration Coordinator has the primary responsibility for supporting all field sales activities and projects. The role is HQ-based and requires a high level of organization skills. The role is suitable for an individual who is passionate about data analysis, sales, marketing and coordinating support to various teams to succeed . The successful candidate should be keen on working in a thriving social impact business focused on small-scale farmers with an aim of transforming livelihoods.

Responsibilities
Incentive Schemes Management
• Verify, track and compile all refer & earn payments due and submit for approval
• Compile, verify and submit for approval all employee and sales agent commissions and/or bonuses
• Track, compile and enforce all Sales Agent commission penalties prior to commission payout
• Compile, verify and submit any promotional prizes and rewards due during sales promotion events
• Lead the optimisation of sales incentives to enhance efficiencies as well as performance outputs

Agent Support
• Manage Field Sales Agent registration ensuring all requirements are met prior to onboarding and training
• Take lead in issuing IDs to active Field Sales Agents as well as branding items
• Respond to and coordinate resolution of all Agent matters regarding registration, IDs, sales, leads commissions and branding items
• Act as a key liaison between Agents, Team Leads and the Training Team to streamline onboarding of new Agents
• Analyse and report on the number of active and inactive sales agents on a regular basis alongside Sales Agent performance metrics
• Take lead in generating proforma and commercial invoices in support of all sales efforts ensuring accurate and timely issuance of invoices

Commercial Performance Tracking
• Analyse and report on performance metrics across field sales, telesales and Business Development, including leads, sales and agent recruitment as well as performance
• Own the compilation of BvA analysis and reports based on key performance indicators
• Track and analyse budget expenditures against performance metrics
• Support timely processing of client accounts for refunds alongside any commission clawbacks and maintain organized records of the same

Sales Support
• Support new product pilots and launches and related performance tracking and reporting
• Ensure all client data is complete and accurately entered in the CRM and ERP systems, as required
• Facilitate the compilation, submission for review and completion of Partnerships performance reports
• Coordinate the allocation and dispatch of demo systems alongside branding and marketing materials in liaison with the Marketing and Operations Teams
• Support Logistics Management and travel arrangements for the commercial team where necessary

Does this sound like you?
• A Bachelor Degree in Business or other related field
• At least 3 years’ experience in a similar role supporting large Field Sales Teams
• Hands on experience in working with data collection, analysis and reporting tools
• Competent in Excel, PowerBI and dashboard development
• Excellent communication, listening, and negotiation skills.
• Work experience in direct sales target driven business and good with group presentation and selling
• Comfortable with ambiguity and experience working in a dynamic environment.
• Detail-oriented, delivery-focused, and willing to learn.
• Experience in solar/ off-grid pump systems would be an advantage.