Job Title:   Sales Administrator (Fresher Jobs)  

Organisation: CFAO Motors Uganda (formerly Toyota Uganda Limited)

Duty Station:  Kampala, Uganda

About the Company:

CFAO Motors Uganda is the exclusive manufacturer-authorised distributor of brand-new Toyota Vehicles and genuine parts in Uganda, as well as exclusively offering Toyota Manufacturer’s warranty. CFAO Motors Uganda is a subsidiary of CFAO Automotive, a division of the CFAO Group, which is part of Toyota Tsusho Corporation.

CFAO Motors Uganda are also the official distributors of brand-new Suzuki vehicles, Yamaha motorcycles, Hino Trucks, and Toyota forklifts. The company also proposes a range of short and long-term lease and car rental solutions for businesses through the LOXEA brand and its partner Avis Fleet. It also provides a raft of other services to expand the offering, including fleet management, geolocation, telematics and more.

Job Summary:   The Sales Administrator is responsible for aiding our growth and diversification in the Corporate, NGO & B2C sectors by providing professional office (Kampala branch) based administrative support to the sales team with a view of releasing the team to spend more time generating new business.

Key Duties and Responsibilities:

• Support the Branch sales team in preparation of proposals, tenders and RFQs within customer agreed timelines while tracking submission and conversion.
• Put in place an efficient contracts management system to receive, track and follow up on sign-off of all sales team customer contracts while ensuring an accurate order bank.
• Liaise with SSP and Logistics to track and ensure order bank delivery per customer commitments.
• Oversee demo/test drive vehicles, coordinate their scheduling, consolidate customer feedback, and generate weekly demo utilization reports.
• Oversee the display standards of vehicles in the showroom (per OEM guidelines) as well as support in the creative execution of showroom displays to generate interest and conversion.
• Champion and oversee data integrity of sales team customer records in the ERP/CRM system.

Qualifications, Skills and Experience:

Educational qualifications:

• Bachelor’s degree in business management, sales, marketing or related fields.

Specific knowledge & skills:

• At least 2 years demonstrable experience coordinating multiple projects/deliverables in a dynamic fast-paced environment.
• Experience in the preparation and winning of competitive bids/tenders will be an added advantage.
• Good organization and time management skills with the flexibility to prioritize as necessary.
• Tech savvy with proficient IT skills and a working knowledge of CRM systems.

Behavioral & specific personal attributes:

• Assertive personality with the ability to:
  • Challenge process inefficiencies while driving constant improvements and innovations.
  • Consistently meet deadlines.
• Ability to listen, build rapport with walk-in customers and qualify their requirements.
• Methodical, well-organized approach to work with a high level of accuracy and attention to detail and processes.