JOB DETAILS:

Monar Rest Resort is more than just a stopover it’s a vibrant entertainment and hospitality centre
designed to make every journey memorable. Located along the Mbarara–Kabale Highway, Monar Rest
Resort is an inviting stopover for travellers and a gathering place for the local community. Rooted in a
mission to uplift the region through hospitality and service, our resort combines comfort, cuisine, and
connection in a single, serene location.

We are now seeking an ambitious, proactive, and strategic Restaurant / Highway Stopover
Manager to lead our team and elevate our guest experience.
Your Role:
As the Restaurant / Highway Stopover Manager, you will be at the heart of our day-to-day operations,
ensuring smooth service, energizing the team, and creating a welcoming environment that keeps
customers coming back. You will lead with clarity, care, and commercial sense.
Key Responsibilities:

• Oversee all aspects of restaurant and stopover operations, including customer service, staff
  performance, inventory, and hygiene standards.
• Recruit, train, motivate, and manage a diverse team to deliver excellence at every touchpoint.
  Maintain a clean, safe, and vibrant atmosphere that reflects Monar’s community-centred values.
• Collaborate closely with the Chef and kitchen team to ensure quality, consistency, and timely food
  service.
• Track and analyse sales, develop growth strategies, and execute promotional initiatives.
• Foster customer relationships, resolve issues promptly, and constantly seek feedback for
  improvement.
• Coordinate with suppliers and manage budgets efficiently.
• Represent the resort with professionalism and local cultural alignment.

We’re Looking for Someone Who Is:

• A go-getter with strong leadership and decision-making skills.
• Highly organized, detail-oriented, and hands-on in problem solving.
• Passionate about hospitality and committed to building a high-performing team.
• Customer-focused with a drive for operational excellence.
• A creative thinker who is always looking for better ways to serve and delight.

Requirements:

• Minimum 3 years' experience in restaurant or hospitality management.
• Proven ability to lead teams and manage customer-facing operations.
• Strong interpersonal and communication skills.
• Experience working in high-traffic restaurants or highway stopovers is preferred.
• Willingness to relocate to Ntungamo District.
• Proficiency in Runyakole or Rukiga is a strong advantage (preferred for cultural alignment and
  guest engagement).