Response Services Manager

at SGA Security Uganda Limited
Location Kampala, Uganda
Date Posted April 1, 2025
Category Management
Job Type Full-time
Currency UGX

Description

About US:

Security Group Uganda Limited is one of the leading and most innovative organization in the security industry.

 

Job Summary:   Response Services Manager leads and manages the response services team to ensure prompt, efficient, and professional security responses to emergencies. This role requires strong leadership, problem-soling abates, and oversight of security operations to ensure compliance with safety standards, optimize client satisfaction, and align with business objectives.

 

Key Duties and Responsibilities:

    • Team Leadership: Lead and manage the security response team effectively.
    • Rapid Response: Ensure timely and effective emergency response deployment
    • Operations Management: Oversee security operations, ensuring compliance with protocols.
    • Business Continuity: Develop and review emergency response plans for preparedness.
    • Incident Command: Lead derision-mating and coordination during security incidents.
    • Client Relations: Build and maintain strong client relationships.
    • Financial Management: Manage budgets and resources efficiently.
    • Training & Performance: Ensure continuous training and performance evaluation.

Qualifications, Skills and Experience:

  • Education: Diploma in Security Management, Law Enforcement, or a related field
  • Certifications: Relevant security certifications, incident management, and first aid
  • Must be below 45 years of age.

Experience & Person Specifications

  • Minimum of (3) years of experience in security or emergency response. with at least (1) years in a supervisory or managerial role.
  • Experience in managing a security team in a fast-paced, emergency environment

Skills & Abilities

  • Ability to lead and manage a security response team, ensuring operational effectiveness.
  • Ability to make quick informed decisions during high-pressure security incidents.
  • Ability to coordinate and execute security operations while ensuring compliance with protocols.
  • Ability to build and maintain strong dent relationships. ensuring satisfaction and trust
  • Ability to develop and implement effective emergency response and business continuity plans.
  • Ability to assess risks and solve problems, mitigating security threats during operations.
  • Ability to manage budgets and resources, ensuring efficient use of financial and operational assets.
  • Ability to delver training and development programs, enhancing team skills through this and evaluations.

Attributes:

  • Leadership & Management Incident Command Expertise
  • Problem-Solving & Decision-Making
  • Communication Skits
  • Security Operations Knowledge
  • Financial Management
  • Customer Relationship Management
  • Logistics Coordination
  • Training & Development

 

Applying Instructions

If your qualifications and Experience match the requirements mentioned above, please send your application letter attaching detailed C.V and photocopies of academic credentials to:

The HR & Administration Manager, SGA Security

Plot 5, Mvule Close Naguru Hill

P.O. Box 20097, Kampala — Uganda.

 

Email: hr@ug.sgasecurity.com

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