• RESERVATIONS / FRONT OFFICE

EMPLOYMENT TYPE: FULL-TIME

KEY RESPONSIBILITIES:

Manage reservations via phone, email, and online platforms Greet and assist guests upon arrival with professionalism and warmth

Maintain accurate records of bookings and guest preferences

Coordinate with service and kitchen teams to ensure readiness

Handle guest inquiries, complaints, and special requests efficiently

Maintain front office area cleanliness and organization

Uphold company standards of hospitality and guest satisfaction

QUALIFICATIONS:

Previous experience in reservations or front office administration preferred (2+ years)

Excellent communication and organizational skills

Strong computer literacy and familiarity with booking systems

Ability to multitask and prioritize effectively

Professional demeanor and customer-focused attitude

Flexibility to work varied shifts including weekends and holidays

Send your CV and a brief cover letter to marketing@piatokampala.com

Applications close 20th March, 2026 only successful candidates will be contacted