JOB DETAILS:

About the Company:
We are Zembo, the start-up paving the way to the e-mobility revolution in Africa. Zembo sells electric motorcycle taxis and offers a battery swap service via a network of stations. After six years of operation, Zembo is the most experienced African provider of electric motorcycles and battery swaps on the continent. We are scaling up in Uganda, providing an affordable and environmentally responsible mobility solution.

About the role
The Repair Center Lead Lead is responsible for overseeing the daily operations of the facility, including process development, spare parts management, and ensuring exceptional customer service. This role involves leading a team of technicians, optimizing repair workflows, managing inventory, and enhancing customer satisfaction.

Key Responsibilities:
● Process Development
● Spare Parts Management
● Customer Service
● Team Leadership
● Quality Control
● Reporting and Documentation