Relationship Officers
Location | Kampala, Uganda |
Date Posted | March 28, 2025 |
Category | Management |
Job Type | Full-time |
Currency | UGX |
Description

JOB DETAILS:
Responsibilities and Duties:
1. Client Relationship Management: Build and maintain strong relationships with existing and potential clients, understanding their financial needs and providing tailored solutions.
2. Business Development: Identify new business opportunities and grow existing relationships to increase revenue and market share.
3. Account Management: Manage a portfolio of client accounts, ensuring timely and effective delivery of products and services.
4. Needs Assessment: Conduct needs assessments to understand clients' financial goals, risk tolerance, and investment objectives.
5. Product Knowledge: Maintain up-to-date knowledge of financial products and services, including loans, deposits, investments, and insurance.
6. Sales and Marketing: Promote financial products and services to clients, leveraging marketing campaigns and sales strategies.
7. Credit Analysis: Analyze credit reports, financial statements, and other data to assess clients' creditworthiness and make informed lending decisions.
8. Risk Management: Identify and mitigate potential risks, ensuring compliance with regulatory requirements and internal policies.
9. Client Communication: Communicate effectively with clients, providing timely updates, resolving issues, and addressing concerns.
10. Team Collaboration: Collaborate with internal stakeholders, including credit analysts, loan officers, and other relationship managers, to deliver seamless client experiences.
Qualifications:
1. Bachelor's Degree: In a related field, such as business, finance, marketing, or economics.
2. Professional Certifications: Certified Financial Planner (CFP), Certified Public Accountant (CPA), or other relevant certifications.
3. Relevant Coursework: Courses in finance, accounting, marketing, and business management.
Experience:
1. Minimum 2-5 Years: Of experience in a related field, such as banking, finance, or sales.
2. Progressive Experience: Progressively responsible experience in relationship management, sales, or business development.
3. Industry Experience: Experience in the financial services industry, with knowledge of financial products and services.
4. Leadership Experience: Experience leading or managing a team, with strong leadership and interpersonal skills.
Key Skills:
1. Communication and Interpersonal: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
2. Sales and Marketing: Strong sales and marketing skills, with the ability to promote financial products and services.
3. Financial Analysis: Basic financial analysis skills, with the ability to understand financial statements and credit reports.
4. Time Management and Organization: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
5. Adaptability and Flexibility: Ability to adapt to changing client needs, market conditions, and regulatory requirements.