Job Description

Registrar

Contract

On-Site

Must Haves

• 2+ years experience in a similar role
• Higher Education
• Exposure to Ellucian Banner or Workday Student

Preferred:

• Degree

Job Responsibilities

• Ensures confidentiality and integrity of all student records.
• Processes enrollment status certification requests.
• Processes academic transcript requests.
• Processes course scheduling requests and updates.
• Retrieves specific student related information as requested.
• Maintains log of requests and action taken.
• Responds to inquiries via telephone, email or in-person.
• Participates in university-wide registration processes.
• Coordinates the file maintenance of academic records source documents.
• Enters, updates and retrieves information stored in files and databases.
• Serves as support and/or back-up support to the various units in the office.
• Provides window/reception desk service to students and other clients.
• Performs other duties as assigned.
• Position will be required to report on-campus five days a week.
• Working hours are from 8:30am – 5:00pm.

Core Competencies

• Basic understanding of computer concepts and computer applications.
• Competence in both oral and written English.
• Excellent customer service.
• Ability to prioritize workload.
• Ability to work in a fast-paced environment.
• Experience with a Student Information System (Ellucian Banner and/or Workday Student preferred)

Minimum Requirements

• Two to three years relevant work experience in a customer service focused environment