Regional Mentor, Western
| Location | Mpigi, Kasese, Ishaka, Mbabara & Masaka, Uganda |
| Date Posted | March 24, 2025 |
| Category | Management |
| Job Type | Full-time |
| Currency | UGX |
Description
The Regional Mentor at Sun King will facilitate learning delivery, developing content, and mentoring sales staff & agents within the Region
What you will be expected to do;
- Deliver classroom and field-based training to staff and agents in the assigned region.
- Keep track of set KPIs and achieve training targets as required
- Design and deliver training assessments with the guidance of the Training Manager
- Assist the Training Manager in identifying staff training needs.
- Ensure 100% adoption and usage of technology-based work tools by all field staff
- Drive consistent & accelerated learning performance through data tools
- Doing timely communication of policies, training updates & changes to assigned region
- Collect and give feedback on the implementation of new tools, products, and processes
- Run the administration of knowledge-based platforms
- Drive agent engagement & lesson completion via the learning management system
- Facilitate and ensure effective delivery of 90-day induction and mentorship for field-based staff in the assigned region
- Assist in the development and improvement of training materials and concepts
You might be a strong candidate if you:
- Have a bachelor's degree in Business Administration or any related field with at least 2 years of experience in training and coaching, preferably in the areas of sales, customer service, or marketing.
- Are knowledgeable about Learning Management Systems.
- Can conceptualize and develop a conducive learning environment.
- Demonstrate diligence, accuracy, reliability, and proactiveness.
- Are proficient in Microsoft Office and other visualization tools.
- Possess excellent communication, critical thinking, and problem-solving skills.
- Have strong planning and organizing abilities, are self-motivated, and able to work under minimal supervision with the flexibility to travel frequently to remote areas.
- Are passionate about working with rural, off-grid consumers and resolving their issues.
What Sun King offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards a profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
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