Regional Manager / Deputy Regional Manager
| Location | Kampala, Uganda |
| Date Posted | May 8, 2021 |
| Category | Management |
| Job Type | Full-time |
| Currency | UGX |
Description
- To increase M-KOPA Market share through new leads (Key Prospect conversions) as well as acquisition, development & maintenance of current clients.
- Assists in the preparation of the departmental Business Plan, by preparing the regional budget and business plan by identifying opex requirements, operational and personnel requirements to achieve strategic objectives.
- To increase sales and usage of value added services in the market place with specific reference to assigned region.
- Hire, coach, mentor, develop, support, train and retain high quality sales force team ie. (FSMs, SEs & DSRs).
Key Accountabilities
- Meet and exceed monthly sales targets on all the sales levers within the region,
- Motivate the teams to higher productivity and achieve the sales objectives.
- Improve customer satisfaction levels.
- Penetration of the region to increase M-KOPA market share with specific reference to the given radius to be exhausted fully with door to door sales.
- Implementation of company policies and procedures at regional level.
- Lead a team of FSMs and SEs and maximize their performance, through strong leadership, coaching and mentoring skills, a positive attitude, high energy levels and tenacious yet diplomatic approach.
- Develop customer calling cycles for FSMs and SEs and acquisition of new opportunities, prospects and leads.
- Track sales daily and design corrective actions;
- Manage performance of the regional team;
- Carry out Monthly meeting reviews make relevant and specific recommendations for action to management.
- Identify new sales opportunities and focus the sales effort to capitalize on such opportunities.
- Accountability of customer growth and profitability.
- Develop and implement sales strategy inline with Sales Strategic objectives to ensure achievement of M-KOPA strategic objectives.
- Develop and manage sales regional budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.
- Building of strong relationships with customers and make use of referrals.
- Execute promotional plans at regional level.
Education
- B.com/sales& Marketing/BBA or equivalent. A post graduate Degree or Diploma or professional qualification in a business related discipline is an added advantage.
Experience
- Working experience in sales management position for 3-5 years typically from a life Insurance/General Insurance/Multi-level Marketing e.g. Amway products in a fast-paced energy industry, in a highly competitive industry dealing in high-tech goods that require after-sales service.
- Minimum of 2-3 years’ experience handling managers’ equivalent to (FSMs/SEs). In sales role in a service industry.
Required Skills
- Business and Financial skills
- Excellent negotiation skills
- Excellent people skills
- Leadership skills
- Strategic and analytical skills
- Management skills
Certifications required
- Proffessional qualification in any related discpline
Degree qualifications
- Bachelor of Commerce (BCom)
- Bachelor of Business Administration (BBA)
Role overview
FUNCTION
Sales & Customer Service
INDUSTRY
Other
YEARS OF EXPERIENCE
3-5 years
LOCATION
Kampala
About M-KOPA
At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.
M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact – and it is the focus of this Strategy Manager role.
M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.