Receptionist Volunteer

at International Rescue Committee (IRC)
Location Kampala, Uganda
Date Posted June 7, 2025
Category Management
NGO
Job Type Volunteer
Currency UGX

Description

JOB DETAILS:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee, hereinafter referred to as “the IRC”, is a non-profit, humanitarian agency that provides relief, rehabilitation, protection, resettlement services, and advocacy for refugees, displaced persons and victims of oppression and violent conflict. The IRC has been working in Uganda since 1998 in response to mass displacement and devastation wrought by the rebel group, the Lord’s Resistance Army (LRA). Since then, in partnership with various donors, the IRC in Uganda has expanded to meet the needs of the conflict-affected regions of Karamoja, Acholi, West Nile region, and in Southwestern Uganda as well as amongst urban refugees in Kampala.

SCOPE OF WORK:
Reporting to the Senior HR and Administration Officer, the Receptionist is responsible for providing support for day-to-day front desk administrative requirements, functions and basic general office management of the IRC Kampala office.

RESPONSIBILITIES
• Ensure that reception services are provided in such a fashion that visitors are provided with a warm welcome and that their needs are swiftly attended to
• Ensure that all incoming communications (Newspapers, telephone calls, letters, email etc.) are responded professionally and reliably passed on to the appropriate person(s).
• Provide staff with support on any accommodation and Flight bookings as and when required whilst ensuring proper documentation is submitted before action is taken.
• Ensure Invoice payments and or Receipt are received and shared with the Senior HR and Administrative Officer or the HR and Administration Assistant. This involves Utility Bills, Office subscriptions, Accommodation payments and any others.

• Ensuring that the office environment is clean, well-organized and attractive and that break tea is provided to a high standard of quality and hygiene.
• Ensure that all subscriptions (email, internet) and other service contracts (photocopier and other machinery servicing contracts) are renewed in a timely manner in liaison with the Senior IT officer
• Ensure that Office equipment is switched off accordingly and the premises securely closed.
• In liaison with the focal person on the personnel committee, coordinate any monthly staff meetings and any other events.
• Ensure efficient distribution of minutes, workshops, seminars and conferences for the country office
• Provide timely and proper set-up of conference rooms or venues for various meetings as and when.

Minimum Qualifications:
REQUIREMENTS (Qualifications, Skills and Abilities)
• Diploma / Higher education in Secretarial Studies, Business administration or any other related course.
• At least 2 years of experience in a similar position
• Strong organizational and interpersonal skills
• Good basic administrative and secretarial skills
• Strong written and oral English communications skills
• Excellent computer skills including MS Word, Excel, PowerPoint and Outlook
• Must be able to work independently while being a strong team player

• Strong skills in collaboration with multi-cultural and diverse teams

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