About UNFPA:

UNFPA, the United Nations Population Fund, is the lead UN agency for delivering a world where every pregnancy is wanted, every birth is safe, and every young person’s potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. Since UNFPA started working in 1969, the number – and rate – of women dying from complications of pregnancy or childbirth has been halved. Families are smaller and healthier. Young people are more connected and empowered than ever before.

Job Summary:

The Receptionist will prove front desk services and telephone communication services. The post is located in Uganda Country Offices (CO) and under the overall guidance of the UNFPA representative, he/she reports directly to the Human Resources/Admin Analyst.

You will provide front desk services; provide administrative and logistical support and backstopping the registry functions.

Key Duties and Responsibilities:

Ensure the provision of front-desk service and telephone communication services focusing on achievement of the following results:

• Monitoring of all incoming visitors to the office; assistance to visitors by
• Providing directions and accurate information related to UNFPA;
• Operation and management of the telephone switchboard in accordance with appropriate protocol; answering and forwarding phone calls, screening phone calls.
• Daily test of main line in use and report in case of failure
• Manning and Management of the front desk. Keeping the reception area tidy, maintain and organize reading material

Provides administrative and logistical support, focusing on achievement of the following results:

• Support in managing bookings of the conference rooms- Booking Meetings.
• Support in provision of consumables for meeting when requested.
• Collection and update of UN staff information on a monthly basis, ensuring all data and information is correct and accurate
• Handling of publications as they are delivered by suppliers and directing them appropriately to IOM

Performing back-stopping Registry functions for receipt and distribution of mails and updating Registry records:

• Dispatch and receipt of both incoming/outgoing mail
• Maintenance of files for of official documents in the Chrono files
• Maintenance of courier service contacts who will at times handle outgoing/incoming mail.
• Performs clerical work related to administrative services such as sorting, filing, photocopying including collection and delivery of mail or documents;
• Opening of new subject files as required and disposal of old files in accordance with the established retention schedule.
• Maintenance of archives, making sure files are properly stored and accessible; safe keeping of documents.
• Establishment and maintenance of records system of file movements within the office; maintenance of the office circulation and reading files as well as News Papers.
• Preparation of correspondence and reports related to registry activities.
• Under the guidance of supervisor, maintain operations and registry files duly updated, and transfer non-current electronic and physical files to the archives;
• Register and classify electronic and physical incoming and outgoing documents and publications by subject, scanning as necessary, with a view to efficient handling of all documents;
• Maintain postage register of all out-going mail
• Ensure the regular preparation of pouch and dispatch of documents to all destinations;
• Provide logistical support to preparations of conferences, workshops and retreats;
• Manning the CO reception area including setting up conference calls, managing incoming and out-going telephone calls and operating the PABX system
• Circulate UNFPA publications to relevant Government and other recipients
• Ensure replenishment and record keeping of stationery and initiate request for purchase of stationery and other office upkeep items;
• Manage courier systems and where staff do personal transactions, follow up with Units to ensure reimbursement of the courier charges
• Schedule and maintain minutes for the operations meetings.
• Performs other duties as required by the CO

Qualifications, Skills and Experience:

• The ideal candidate for the United Nations Population Fund (UNFPA) Receptionist job opportunity should have completed Secondary Level Education
• At least two years of experience in a similar role.
• Languages: Fluency in oral and written English essential. Knowledge of local languages is an asset

Competencies

Values:

• Exemplifying integrity
• Demonstrating commitment to UNFPA and the UN system
• Embracing diversity in all its forms
• Embracing change

Core Competencies:

• Achieving Results
• Being Accountable
• Developing and Applying Professional Expertise/Business Acumen
• Thinking analytically and Strategically
• Working in Teams/Managing Ourselves and our Relationships
• Communicating for Impact

Functional Competencies:

• Analyzing
• Applying technical expertise
• Planning and organizing
• Following Instructions and Procedures
• Learning and Researching

N.B: There is no application, processing or other fee at any stage of the application process. UNFPA does not solicit or screen for information in respect of HIV or AIDS and does not discriminate on the basis of HIV/AIDS status.