Q-Commerce Account Manager
| Location | Kampala, Uganda |
| Date Posted | August 8, 2025 |
| Category | Accounting Audit Finance Management |
| Job Type | Full-time |
| Currency | UGX |
Description
Job Summary
At Glovo, our mission is to revolutionize the shopping experience for millions of people. We strive to provide easy access to anything within cities. To achieve this, we need a strategic, analytical, and results-driven individual to advance our QCommerce business, specifically in the groceries sector. We are looking for a talented and ambitious Senior Strategic Account Manager to join our QCommerce team and drive our grocery partners' growth. Are you ready for a challenging experience in one of the fastest-growing startups? Do you want to help build a product that will disrupt the on-demand market?
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
THE JOURNEY
● Build and maintain relationships with Top Glovo’s Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
● Draw and execute plans, making your partners grow through deep technical understanding of Q-commerce delivery model, marketing activations, and assortment performance (e.g., selling items, Average Order Value, Conversion Rate, etc.)
● Be responsible for our partners' business performance, analyze their main KPIs, and ensure growth
● Prepare reports and dashboards to present to partners/use as a source of operational improvements
● Get feedback from our partners and translate it into product, marketing , and operations improvement
● Onboard new partners on our platform by providing them with all the necessary tools and information
● Meet monthly and quarterly objectives defined by the company
● Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference
● Report to the Head of Q-commerce
WHAT YOU WILL BRING TO THE RIDE
● 3+ years of experience in managing large corporate accounts, with multiple stakeholders and objectives
● Knowledge of the Retail & Grocery industry is a significant plus
● A passion for technology, tools, and technical solutions to problems is highly appreciated
● Proactive, organized, and obsessed with detail and accuracy
● Problem-solving with high analytical and commercial skills
● Have excellent communication and negotiation skills
● Autonomous and self-motivated, who can work in a highly demanding environment
● Computer literate; good knowledge of Google Docs, MS Office, and Salesforce
● Full proficiency in English is a must
Individuals representing diverse profiles and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts, don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.