Reports to:  Head of Program and Operations

Salary Scale:  UGX 1,000,000 – 1,300,000 (Gross P/Month)

About US:

ALIGHT, formerly the American Refugee Committee (ARC), is an international non-profit, non-sectarian organization that has provided humanitarian assistance and training to millions of beneficiaries over the last 40 years. In 2011, Alight helped nearly 2.5 million people get essential services to regain their health and take back control of their lives. Alight works with its partners and constituencies to provide opportunities and expertise to communities of refugees and internally displaced persons in seven countries in Africa, Asia and Europe, including Iraq, Kosovo, and in the Darfur region of Sudan and is currently providing for emergency relief and recovery in Haiti. Alight provides shelter, clean water and sanitation, health care, skills training, microcredit education, protection to help survivors of war and natural disasters to rebuild their lives with dignity, health care, security and self-sufficiency.

Job Summary:   Hello Hello!  Alight on behalf of Every Shelter is looking for a Program and Operations Assistant. The position will be based in Kampala. Shelter Depot is a model that builds on the entrepreneurial and market-participatory behaviors of refugees to accomplish enhanced shelter, WASH, and livelihood goals in a manner that is nimble and responsive to the real-time needs of refugees.

As a direct report of the Ugandan Head of Program and Operations, this role will assist the HPO in implementing the strategic direction of the Every Shelter’s Uganda operations and programming, ensuring quality programs design, implementation, and accountability in accordance with humanitarian assistance core standards, program sector technical standards, donor requirements, host country regulations, and Every Shelter’s organizational mission, standards and operating principles.

Key Duties and Responsibilities:

Executive Assistance

• Managing and maintaining the HPO’s calendar, appointments, and travel arrangements;
• Supporting with coordination of the annual Every Shelter Vision Trip;
• Arranging meetings for the Head of Program and Operations, preparing agendas and materials and coordinating logistics;
• Organizing and maintaining the HPO’s electronic and physical files, including confidential files;
• Preparing and submitting internal reports and on behalf of the Head of Program and Operations;
• Managing Out of Home Suppliers, Media Agencies and billboard material donors partnerships as guided.
• Coordinating collection of billboard material from various locations as guided.
• Conducting research and presenting findings to support the Head of Program and Operations’s decision-making process;
• Assisting with special projects and initiatives as assigned by the Head of Program and Operations

Office Administration

• Providing clerical support (photocopying, note-taking, filing, etc…) for Every Shelter Team members;
• Attending weekly evening virtual calls with Every Shelter US staff and support with taking summary meeting notes to send out to all relevant staff.
• Screening, granting entrance, and receiving guests who visit the Every Shelter office premises;
• Running business-related errands to enhance office efficiency;
• Ensuring a professional and well-organized working environment for the Office Team;
• Maintaining comprehensive and accurate record of Products as well as production inventory;
• Performing some accounting duties.

Miscellaneous

• Contributing to the review and design of Every Shelter’s organizational systems, guidelines and policies;
• Participating in Every Shelter’s professional development;
• Supporting other teams within Every Shelter in the achievement of their objectives; and
• Completing other duties as assigned.

Qualifications, Skills and Experience:

• Bachelor’s degree or professional equivalent in business administration or relevant field;
• Required: three or more years of professional experience in an administrative support role;
• Preferred: Experience working in start-up, international organizations; social enterprise
• Knowledge of the Ugandan refugee context is highly desirable.
• Skills
• Required: Meticulous attention to detail and accuracy;
• Required: Ability to navigate Google Workspace.
• Required: Excellent skills in Microsoft Excel
• Required: Next-level emotional intelligence, and relationship building capacity;
• Required: Confidence-enhancing written work product and oral communication;
• Required: Computer literacy with strong capacity in word processing, email and data analysis;
• Required: Ability to effectively lead and influence without direct management authority;
• Preferred: Understanding of Google business suite and digital project management tools;

Attributes

• Required: High degree of personal and professional integrity and trustworthiness;
• Required: Strong teamwork, interpersonal skills and ability to work on a multidisciplinary team;
• Required: Excellent independent professional judgment and ethical decision-making;
• Required: Innovative and creative problem solving in the face of complex nuanced issues;
• Required: Persistence and tenacity in the face of difficult problems or challenges;
• Required: Commitment to meet deadlines and achieve results in a fast-paced environment