• Coach team members in the correct execution of their tasks (operational and technical).
• Check and ensure that team members monitor process input and outputs to obtain the desired results
• Check and ensure that team members carry out required quality checks and that the information is recorded on the appropriate systems.
• Develop team members and ensure that training needs are identified and closed out via one-on-one and performance reviews.
• Drives performance management practices (e.g. Performance Management Way - leading the development of team goals and carrying out team meetings and team goal review sessions.
• Manage human resource availability, leave and resource deployment.
• Drive team member development.
• To drive World class manufacturing (WCM) initiatives on own shift
• Communicates work practice deployment plans and ensures team buy-in
• Coaches team members on work practice Implementation
• Coaches team members situational problem solving
• Ensures that team members implement and adhere to stds.
• Conducts work practice maturity assessments and/or line walkabouts for own shift to ensure that best practices are being applied correctly and are entrenched
• Benchmarking best practice (internally)
• Opportunities identified and implemented

Operating and Process Control

• Ensuring that team members understand and adhere to the operational, quality and process standards, work instructions and maintenance schedules, work practice deployment plans and performance target.
• Review and sign off shift performance (QCDSM) and ensuring that all required administrative tasks in support of the production team are carried out.
• Manage immediate material availability needs
• Decide on course of action to resolve problems where production problems have been escalated
• Identify the need for updating of work instructions and ensure resources are made available to do the update
• Ensure safety and housekeeping standards are adhered to

• Check that the team members, carry out required autonomous maintenance tasks and any required running repairs on shift in accordance with work instructions and maintenance schedules
• Ensure that the process artisan carries out repairs on shift and coaches the team members on autonomous maintenance activities and carries out work in support of the maintenance specialists.
• Participates in maintenance planning meetings to highlights maintenance problems requiring attention.
• Communicate the maintenance plan to team members
• Ensures that the line is ready for maintenance and that it starts up on time post maintenance
• Plan the allocation of team members to specific autonomous maintenance tasks
• Initiate the creation of emergency works orders and provide input into the completion thereof
• Ensure that the process artisan takes part in maintenance and cleaning days in support of maintenance specialist and takes part in maintenance post mortems.
• Where maintenance issues have been escalated to the team leader, the team leader with the technician/ artisan must provide guidance and call in additional resources if required.

• Ensure that the team members understand and adhere to quality standards
• Verifies that team members carry out routine quality checks and analysis according to the work instructions.
• Carry out quality trend analysis to identify problems and decide on appropriate course of action to resolve issues
• Ensures that problem solving takes place to identify/rectify the root cause of quality issues
• Ensures that the appropriate quality information is captured as per schedule (manually and/or electronically)

• Communicate team goals and regularly review to ensure team alignment
• Prepare for the daily shift meeting by reviewing past shift performance and identifying issues for team discussion.
• Ensure that visual management boards are updated prior shift meetings
• Lead the daily shift meeting, making use of a standard agenda, and ensuring that team members actively partake.
• Ensure that issues and opportunities raised during the daily shift meetings are recorded on the gap list for action, and that these actions have accountabilities and due dates assigned.
• Communicate the production schedule, shift production and overall shift performance and other relevant business information to team members.
• Conduct an end of shift meeting with the team to communicate production performance, problems, planned schedule and work assignments
• Conduct a hand-over meeting with the incoming shift team leader. Issues to be communicated include process performance, quality, production schedule, problems and issues.
• Check that hand over procedures are followed (e.g. 5S, change parts clean and stored correctly, check sheets completed etc.) and that team members conduct a hand with incoming team members.

• Coach and support team members in using the correct problem-solving techniques (such as 5Why, quick fix, OPL etc.) to solve situational problems.
• Where problems have been escalated, decide on an appropriate course of action; e.g. calling in specialist resources.
• Where problems have been resolved, verify that the problem has been eliminated and ensure that work instructions are updated
• Escalate problems that could not be resolved at shift level to the Level 2 team (technical meeting)

• Ensure that SIC mechanisms are in place to track and monitor waste (e.g. mass balance)
• Ensure that waste reduction and process improvement goals are incorporated into team goals, and the team understands these goals.
• Ensure that improvement goals are tracked and displayed in meeting rooms
• Ensure that where process improvement or waste reduction opportunities have been captured on the gap list, these are properly evaluated, and call in specialist resources where required to assist in evaluation.

• Swift in decision making
• Simplifies the decision-making process for self and team members
• Efficiently applies rigour and operating discipline to ensure decisions are made on a timely basis
• Assesses and makes clear trade-offs when making critical decisions

• A minimum of a Bachelor’s degree in a relevant discipline.
• At least 2-3 years hands-on in the Food Industry. Beverage manufacturing plant is a distinct advantage.

• Familiar with Carbonated Soft Drinks and/or water treatment plant.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Proven Leadership skills and management capability
• Excellent interpersonal and communication skills - clear capability and credibility to influence at shop floor level.
• Good problem-solving capability
• Is a logical thinker with the ability to determine quick solutions when problems arise
• Attention to detail and commitment to quality is non-negotiable.
• Ability to train and coach own team.
• Ability to be pragmatic, and able to place equal emphasis on quality and productivity
• Assertiveness
• Negotiation skills