Product Manager – Retention

at M-KOPA
Location Kampala, Uganda
Date Posted January 18, 2025
Category Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem solving. You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.
We are looking for a technical and/or analytical PM for this role — if you have a fondness for engineering and/or you love digging into data, you might be a good fit!

In this role, you would be responsible for:
• Owning the strategic direction and evolution of critical engineering systems and business processes
• Working with engineers to drive continuous improvement in our systems’ capabilities

• Partnering with data scientists and analysts to understand user needs and implement novel methodologies
• Getting feedback from customers and customer care teams to understand customer pain points

• Analyzing data to understand the largest areas of opportunity for further improvements

This is a fully remote role and will include travel across our different markets and working within the UTC -1 through UTC+3 time zones.

Your application should demonstrate:
• 3+ years of product management experience
• Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis

• Proven ability in solving technical and/or analytical problems

• Ability to work with diverse, distributed teams across multiple countries

• Strong interpersonal, communication, and collaboration skills
• Experience in data-driven decision making and strategy development
• Experience with agile methodologies and cross-functional team leadership
• Nice to have: Experience with data science models

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