About US:

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Job Summary:   Working as a Product Analyst within our FinTech Group offers the chance to collaborate with colleagues based in Europe and Africa solving real world problems that have a huge scale of social impact across Africa.

Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence?

At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

Key Duties and Responsibilities:

• Customer Segmentation – Lead on quantitative analysis to refine our customer segmentation and to test hypotheses about our customers’ behaviour and how they interact with our products.
• Data-Driven Experiments – Collaborate with product managers and user researchers to formulate well designed product experiments or A/B tests on how we could drive desired outcomes around adoption, retention and engagement with our digital financial services products.
• Analytics & Machine Learning – Partner with analytics engineers and data scientists to continuously up-level our data capabilities and ML models, ensuring we have the data required to drive fast feedback loops between initiatives and results.
• Insights – Deliver insightful presentations that help shape commercial decisions in our FinTech group.
• Problem Solving – Research and advise on complex business problems that affect our repayment cycles and customer retention.

Qualifications, Skills and Experience:

The applicant should have relevant qualifications

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.