As a P&C Services & Payroll Specialist, you will report directly to the Country Lead: People & Culture Services.

Key Purpose Statement

The role exists to ensure efficient and accurate delivery of end-to-end payroll services while driving HR analytics, workforce planning, and compliance initiatives. This position will manage payroll operations, maintain data integrity, and provide timely reporting to support organizational decision-making.

Additionally, the role will lead the workforce planning and budgeting process, and coordinate HR functions to enhance operational efficiency and employee experience.

• Execute the end-to-end payroll and maintain accurate records for salaries and benefits, validate payroll inputs, and reconcile net pay monthly to ensure error-free processing
• Partner with HR to manage employee remuneration, organizational changes, and maintain a robust document control system for payroll activities

HR Analytics, Reporting & Systems:

• Provide analytical support for HR functions by collecting, analyzing, and interpreting HR data to inform decision-making and drive strategic initiatives.
• Maintain and update the HR information system (HRIS) with employee records, time-off requests, and employment changes.
• Collaborate with stakeholders to implement these tools, train HR Business function in their use, and ensure a smooth transition from existing systems.

Workforce Planning & Budgeting

• Provide data for headcount planning, resource allocation, and budgeting.
• Support forecasting for accruals and rolling estimates

Audit & Compliance

• Ensure compliance with relevant labor laws, tax regulations, and organizational policies.
• Coordinate HR audits and ensure data accuracy for compliance

Coordinate HR Functions and Services

• Coordinate various HR functions and services to ensure efficient and effective HR operations, including employee onboarding, benefits administration, and employee relations

• Minimum requirement: Bachelor’s degree in Human Resource Management, Industrial & Organizational Psychology and/or any other business-related Field. A postgraduate qualification in HRM is an added advantage

Experience

• Minimum Requirement: 3-4 years’ experience in payroll management and/or HR Services Management,  Knowledge of payroll processes, employee benefits, and HR compliance is essential

Competencies

• Proficient in verbal and written communication for managing payroll and HR inquiries
• Strong problem-solving skills to resolve payroll and HR discrepancies efficiently
• High numerical ability to verify data and ensure accurate deductions.
• Exceptional organizational and time-management skills to coordinate multiple HR functions
• Team collaboration skills to work effectively across HR, payroll and other organizational stakeholders
• HR Systems Proficiency: Utilize HR information systems and payroll software effectively.