• Work with the CEO to determine and review the long-term strategic objectives of DMF business.
• Plan and coordinate the effective implementation of DMF's credit operations, at all DMF's branches.
• Closely supervise all operational activities in the branches and ensure that DMF's overall business goals and objectives are achieved on an annual basis, as indicated in DMF's five (5) Year Business Plan and Budgets.
• Participate in departmental interviewing and hiring of new staff, preparation of performance appraisals, discipline and career development.
• Be instrumental in the overall and successful expansion of DMF operations and identify suitable locations where DMF's business can thrive.
• Supervise market surveys, the deployment of capable staff,  planning, logistics and support to set up/opening of new offices as may be necessary.
• Advice and support the CEO on technical issues pertaining to DMF's Lending methodologies and the timing as well as the suitability of implementing changes as appropriate.
• Track and monitor branch performance and recommend areas of improvement.
• Work closely and provide input and recommendations to DMF's Credit Manager to ensure that DMF's new product development strategies and plans are properly and promptly implemented.

Qualifications and Experience

• Must be a holder of Degree in Business, Operations Management or related field and professional qualification in accounting (CPA and Masters is added advantage).
• Proven work experience 5yrs as Operations Manager or similar role of a reputable financial organization.
• Knowledge of organizational effectiveness and operations management