JOB DETAILS:
About the Role:
As Operations Lead, you will oversee and direct our inventory and production
operations. This role involves working closely with production staff, and regularly coordinating with

the sales and accounting departments to ensure seamless operations across the board.

Key Duties and Responsibilities:
Inventory and Stock Control:
● Manage the receipt and storage of raw materials with utmost accuracy, ensuring all items are
correctly verified and logged.
● Proactively monitor and maintain inventory levels, initiating reorder procedures to sustain
production without interruptions.
● Continuously improve stock management systems to enhance accuracy and efficiency,
producing detailed stock reports on a daily, weekly, and monthly basis.

● Ensure inventory practices meet the evolving needs of the business, adapting processes to
support operational efficiency.

Product Allocation and Quality Assurance:
● Oversee the distribution of final products, ensuring they are accurately allocated to the correct
clients and maintain a high standard of quality.
● Manage returns and reallocations effectively, minimising disruption and maintaining customer
satisfaction.
● Implement quality control checks to guarantee that all products meet our stringent quality
standards before delivery.

Team Management and Staff Supervision:
● Lead and coordinate production staff, managing scheduling, role allocation, and performance to
maximize productivity.
● Address minor staff issues directly and escalate significant concerns to higher management.
● Participate in the performance reviews of staff, contributing to their professional development
and ensuring alignment with company goals.

Operational Safety, Hygiene, and Maintenance:
● Maintain a safe and clean work environment by rigorously enforcing health and safety
standards, including the correct use of personal protective equipment.

● Promote workplace hygiene and ensure conditions are not only fair but also conducive to high
productivity and staff well-being.
● Advocate for ergonomic practices that enhance staff comfort and efficiency.

Machine Maintenance:
● Develop and oversee the maintenance schedule for all production machinery to ensure
continuous operation.
● Coordinate repairs and maintain a roster of qualified technicians for regular and emergency
maintenance.
● Manage the procurement of spare parts and maintain relationships with suppliers to support
ongoing maintenance needs.

Collaboration and Communication:
● Maintain effective communication with the management team, including the General Manager,
accountants, and sales leaders to foster a cohesive operational strategy.

● Deliver regular reports detailing operational progress, challenges, and milestones to senior
management.

Job Requirements:
● Bachelor’s degree in Business Administration, Operations Management, or a related field.
● At least two years of proven supervisory experience in operations, inventory, or production
management.
● Experience in construction, shearing, or metal fabrication industries is preferred but not
mandatory.
● Strong computer skills, including proficiency in word processing, spreadsheets, and inventory
management software.