About the Company:

SMAT Marketing Limited is a transformation agency for alert brands in the new world. We exist to help you explore & exploit new age marketing opportunities to get noticed, appreciated, loved & enriched by relevant audiences. Using technology & creative excellence, we deliver a bigger, faster impact on sales, awareness & positioning for brands that care about measurable progress.

Job Summary:   We are seeking a highly organized and detail-oriented Operations Administrator to join our team. The successful candidate will be responsible for providing administrative support and coordinating operational activities to ensure the smooth running of day-to-day business functions. This role requires strong communication skills, multitasking abilities, and a proactive approach to problem-solving.

Key Duties and Responsibilities:

Support the operations team in coordinating and managing daily operational tasks.

Maintain accurate records of operational activities, including filing, data entry, and reporting.

Assist in managing schedules, calendars, and appointments for the operations team.

Process and manage documentation related to procurement, vendor management, and inventory control.

Handle internal and external communications, including responding to emails, phone calls, and inquiries.

Prepare and submit reports related to operations, inventory, and resource allocation.

Liaise with various departments to ensure smooth workflow and collaboration on projects.

Assist with budgeting, expense tracking, and financial reporting.

Ensure compliance with company policies and procedures.

Identify and address operational issues promptly, providing solutions to improve efficiency.

Qualifications, Skills and Experience:

Bachelor’s degree or Diploma in Business Administration or a related field (preferred but not required).

Proven experience in an administrative or operations support role for at least 2 years.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office management software.

Strong organizational skills and attention to detail.

Excellent written and verbal communication skills.

Ability to multitask and prioritize tasks in a fast-paced environment.

Problem-solving abilities and a proactive attitude.

Added Advantages:

Qualification/certification in digital marketing

Qualification/certification in finance or book-keeping

Knowledge of Swahili language.