Operational Risk Officer
Location | Kampala, Uganda |
Date Posted | May 18, 2025 |
Category | Banking Operations |
Job Type | Full-time |
Currency | UGX |
Description

Job Title: Operational Risk Officer
Organisation: KCB Bank Uganda Limited
Duty Station: Kampala, Uganda
About the Company:
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Key Duties and Responsibilities:
- Participate in the review of Operational Risk Management Policies in the bank in line with the business environment, regulatory requirements and Group standards.
- Actively participate in implementation of bank-wide procedures for operational risk identification, measurement, control and monitoring.
- Implement and manage the entire procedure for incident identification, investigation, analysis and the reporting of lessons learnt from incidents as well as lead the implementation of procedures for managing risk databases for losses, near-misses and abnormal gains in line with Basel II risk categorizations and incident management policies.
- Managing the Business Continuity and Crisis Management Plan and ensuring it’s well understood by all staff, tested & functioning effectively as well as champion the implementation of effective business resumption plans at corporate level and branch/departmental levels.
- Improve shareholder value by reducing visible and hidden costs arising due to process and procedure weaknesses.
- Promote and support the implementation of risk management tools e.g. key risk indicators, risk & control self-assessment, risk dashboards, risk heat maps etc. as well as lead the process of establishing risk registers at corporate level & departmental levels with sustainable focus on top risks of the bank.
- Drive and provide guidance on all new business initiatives i.e. products and projects for the bank and recommend appropriate changes in controls and monitoring procedures.
- Act as agent of change by proactively training and coaching staff across the bank in weak areas of risk management in line with established bank procedures, policies and regulatory requirements.
- Prepare operational risk reports for submission to Management Risk Committee, CMT, KCB Group and/or Board Risk Committee to facilitate active risk oversight.
- Support the Compliance function in the management of Compliance risk and ensure breaches are promptly reported and remedial action schedules are adequately followed up.
- Support the HR function and ensure all activities relating to the management of Human capital risk are promptly and adequately implemented including audit issues closure, RCSA implementation etc.
Qualifications, Skills and Experience:
- Bachelor’s degree in business or science related disciplines with mathematical background.
- Master’s degree in business or science related disciplines with mathematical background is an added advantage.
- Professional Qualifications like ACCA, CPAU, CIMA, ACIB, FRM, APRM, ACFE and CIA. Candidates at mid or final level can be considered are an added advantage.
Experience.
- 3 Years preferably in Risk Management, Banking, Finance and Business Analysis.
Applying Instructions
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.