Responsible for the day-to-day support activities for Finacle, TBMS, MOBY and Borderless Banking.

• Ensure stability of the core banking system.
• To uphold confidentiality, integrity and availability of the Information Technology environment
• Implement the new rates and pricing tariffs
• Performs troubleshooting and provision of solutions to internal customers as required.
• Raise and support in resolution of defects picked up.

• First Degree in Information Technology and or any computer related field.
• Extensive general technical knowledge of information technology infrastructure.
• Strong understanding of the business climate and technology needs in the global enterprise.
• Good knowledge on the AIX UNIX environment
• Experience in Service Management Domain specific technology experience Level 2 technical support
• Advanced knowledge in managing relational databases (Oracle)

Technical skills

• Finacle core administration skills
• Advanced proficiency in oracle SQL language
• Programming skills is an added advantage
• System Administration Skills
• Stakeholder Management (IT)

Behavioural skills

• Good communication skills
• Problem solving
• Planning
• Decision making