Roles and Responsibilities:

• Manage office facilities and equipment, including maintenance, repairs, and supplies procurement.
• Coordinate administrative functions such as mail distribution, phone answering, and visitor reception.
• Organize and schedule meetings, appointments, and travel arrangements for staff and management.
• Maintain accurate records and documentation, including employee files, contracts, and office expenses.
• Assist in the recruitment process by posting job openings, scheduling interviews, and coordinating onboarding activities.
• Handle inquiries and requests from internal and external stakeholders in a timely and professional manner.
• Prepare reports, presentations, and correspondence for management as needed.
• Support HR functions such as payroll processing, leave management, and performance appraisal coordination.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Provide general administrative support to the team as required.

Daily Work Description:

• Open and close the office each day, ensuring that all facilities are in working order.
• Respond to emails, phone calls, and inquiries from staff, clients, and vendors.
• Update calendars and schedule appointments for team members.
• Monitor office supplies inventory and reorder as needed.
• Assist with event planning and coordination for meetings, workshops, and conferences.
• Maintain confidentiality of sensitive information and handle it with discretion.
• Collaborate with other departments to support cross-functional projects and initiatives.
• Review and process incoming and outgoing correspondence.
• Keep office spaces organized and presentable at all times.

Required Skills:

• Proven experience in office administration or management roles.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong interpersonal and communication abilities, both verbal and written.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook) and office management software.
• Attention to detail and accuracy in record-keeping and documentation.
• Ability to work independently with minimal supervision and as part of a team.
• Problem-solving skills and resourcefulness in addressing day-to-day challenges.
• Flexibility and adaptability to handle changing priorities and unexpected situations.
• Knowledge of HR processes and procedures is an advantage.
• Professional demeanor and customer service orientation.