BACKGROUND

Liquid Telecom is the leading independent data, voice and IP provider in eastern, central and southern Africa. It supplies fiber optic, satellite, and international carrier services to Africa’s largest mobile network operators, ISPs and businesses of all sizes. Liquid Telecom also provides payment solutions to financial institutions and retailers, as well as award-winning data storage and communication solutions to businesses across Africa and beyond.

KEY RESPONSIBILITIES

Sales

·         Visits potential customers to prospect for new business. Identifies and follows up Sales prospects/ opportunities that are generated through leads, cold calling, referrals from existing clients and other channels.

·         Maintains and develops relationships with existing customers via constant communication. Gains a clear understanding of customers' businesses and requirements.

·         Liaises between LTU and its existing and potential markets, negotiating the terms of an agreement and closing sales.

·         Gathers market and customer information. Represents LTU at trade exhibitions, events, and demonstrations.

·         Feedbacks to internal teams on variations in price, deliver specifications. Provides cost calculations, to ensure the quotations to the customer go out as per the sales operation process.

·         Gathers and informs Sales and Marketing, on competitor business’ events, promotions,

products and price trends.

·         Supports Group/Regional account manager with their acquisition strategy and leverage global deals to win locally.

·         Ensures all contracted revenue streams from won opportunities are being invoiced and accounted for.

Relationship Management

·         Maintains allocated product mix to reflect the aims of the business aligned to specified objectives.

·         Builds beneficial customer relationships through meetings and other sales activities to convince and maintain customer relationships.