JOB DETAILS:

Background

IMPACT is the implementing partner of REACH, a multi-agency initiative created in 2010 that supports humanitarian actors to improve planning and decision-making through in-depth, reliable information and analysis. All of IMPACT’s programs are implemented in support of humanitarian coordination structures.

IMPACT’s team comprises specialists in data collection, management, and analysis, as well as experts in humanitarian response, GIS, and remote sensing.

We are currently looking for a Multi-Country Representative (MCR) to oversee integrated missions and lead regional engagement in Southern Africa.

Position

Multi-Country Representative (MCR)

Contract duration

4 months (100%)

Location

Kampala, Uganda

Starting Date

01 May 2026

REGIONAL PROFILE

In 2023, IMPACT opened a Regional Hub in Kampala, Uganda. This office hosts integrated missions across East and South Africa, including country-based or remote programmes that are not sustainable as fully independent missions. The office also hosts regional and support teams.

As of March 2026, IMPACT has five independent missions in East and South Africa (SDN, ETH, SSD, SOM, KEN) and two soon-to-be integrated missions (UGA, MOZ, as of May 2026).

FUNCTIONS

Under the supervision of the CPOD Regional Coordinator for Africa, the MCR leads and manages the Multi-Country Office and the regional Hub in Kampala. Key functions include:

Mission management

Oversee and lead program teams assigned to or shared across integrated missions in East and South Africa (currently Uganda and Mozambique).

Regional representation and fundraising

In coordination with the Country Representative in Nairobi (covering regional representation for East Africa), represent IMPACT with regional stakeholders, lead regional fundraising efforts, and build partnerships outside of independent missions for Southern Africa.

Office and Hub set-up, and operations

Lead the setup and structure of the Kampala Multi-County Office and Hub to host and facilitate regional administrative, operational and programmatic support tailored to regional needs.

RESPONSIBILITIES

TEAM MANAGEMENT

Direct oversight

Provide leadership and management to integrated mission teams as well as pooled and/or dedicated regional programme staff.[1] Establish team structures that can deliver outside independent missions, in line with IMPACT guidance.

Regional hosting

Host regional admin/operations teams and (if needed) de-localized global staff, who remain functionally managed by HQ. Host mission-aligned staff, who cannot be based in their independent mission, due to operational / access constraints.

Collaborative support

Work in close collaboration with independent missions in the region, while regalian functions and line management responsibilities for independent missions remain centralized at HQ.

OFFICE DEVELOPMENT AND OPERATIONAL OVERSIGHT

Multi-country office set-up

Design and implement an efficient administrative and logistical system for the office, aligning it with IMPACT’s global standards.

Risk management

Ensure effective risk management, including security, financial, and operational risks, implementing mitigation strategies in collaboration with HQ.

Legal and compliance

Where relevant, lead IMPACT’s registration process and ensure the office’s compliance with local laws, managing admin or legal challenges.

REPRESENTATION & EXTERNAL ENGAGEMENT

Regional representation

Act as IMPACT’s representative with regional and integrated mission stakeholders, including donors, UN agencies, and local partners covering Southern Africa. Remain informed on independent mission priorities to support regional donor engagement when relevant. Work in close collaboration with the Country Representative in Nairobi and their regional representation for East Africa.

Partnership development

Build partnerships across the region (i.e., Southern Africa), with a focus on forming robust, sustainable alliances with organizations that can facilitate IMPACT’s research and programmes, beyond established country missions.

Context awareness

Maintain a strategic understanding of regional trends, needs, and opportunities, and coordinate with HQ and independent missions in East Africa as well to leverage this knowledge for advocacy and to influence relevant decision-making.

STRATEGY AND PROGRAM DEVELOPMENT

Strategy development

In coordination with IMPACT HQ, develop a comprehensive regional strategic framework for Southern Africa, defining the vision and priorities for IMPACT’s activities and coverage across the region, beyond existing country missions, as well as for integrated country missions, as appropriate.

Programme strategy implementation

Lead team(s) on the development of regional and integrated mission programmes, aligned with IMPACT’s regional strategy and continuous contextual analysis.

Quality and standards

Ensure IMPACT’s standards are upheld in all regional and integrated mission activities, including global research quality and ethical benchmarks.

FUNDRAISING AND FINANCIAL SUSTAINABILITY

Donor engagement

Lead fundraising efforts, engaging with donors and cultivating relationships to secure funding for integrated missions and regional programmes.

Funding submissions

In coordination with the Regional Projects and Partnerships Manager (PPM), oversee and contribute to the development and submission of relevant project proposals, concept notes, and donor reports.

Financial accountability

Collaborate with Regional Finance Control Manager (FCM), to oversee budget management, financial forecasting, and reporting to ensure sustainable financial practices of the multi-country office and integrated missions.

REQUIREMENTS

Work experience

Minimum 6 years of relevant experience in humanitarian settings, including experience leading and managing teams.

Academic qualifications

Master’s degree or equivalent in a relevant discipline (e.g., humanitarian affairs, development studies, social sciences, political science, etc.).

Additional Qualifications

• Demonstrated ability to lead multi-disciplinary teams and manage complex workflows.
• Capacity to work in a cross-cultural, fast-paced environment with tight deadlines.
• Detailed understanding of the humanitarian coordination system, and donor and governmental requirements.
• Experience in external engagement and advocacy with donors, UN, and other humanitarian and development stakeholders.
• Excellent writing and communication skills, including experience producing briefs and presenting to high level stakeholders.
• Fluency in English required; additional languages (e.g., French, Portuguese) an asset.