About Organisation:

BRAC Uganda Bank Ltd launched on 25 April 2019 and attained its current status as a Tier II Credit institution following a successful background as the leading Microfinances services provider in Uganda. The bank operates 32 regulated branches and 159 satellite offices covering 84 districts in Uganda targeting Micro, Small. and Medium Entrepreneurs. BRAC Uganda Bank Ltd promotes financial inclusion by extending financial services to unserved and underserved populations especially women and youth as well as people living in poverty in rural areas. The Bank is operationally and financially self-sustaining with over 231,000 active customers and a loan book in excess of Ushs.175 billion.

Job Summary: To manage the bank’s portfolio, both nonperforming and written-off, recommend and implement remedial action for purposes of minimizing the bank’s loss by collecting all monies owed to the bank as guided by the bank’s recovery policy in line with the existing laws.

Key Duties and Responsibilities:

• Plan, coordinate and lead the recovery of delinquent loans in line with the debt recovery policies and procedures, Managing and attaining targets for written-off loans as per approved budget
• Manage the non-performing institutional portfolio in such a way as to ensure that loss to BRAC is minimized, controlled or avoided.
• Manage the performance of staff in the collections unit by setting staff performance targets and ensuring a workable system and processes are put in place to achieve the set targets.
• Review and profile the delinquent portfolio thoroughly to ascertain the causes of default and recommend remedial action.
• Manage staff performance by issuing performance targets, monitoring and evaluating the achievement of such targets.
• Assign recovery accounts to external debt collectors and lawyers upon approval by the departmental head.
• Where the accounts have been identified as non-performing, immediately initiate proceedings in close coordination with Regional Managers, Legal department, external lawyers and external debt collectors.
• Liaise with Management at branches to coordinate recovery of written-offs and non-performing loans in line with the bank’s policies and procedures.
• Prepare regular reports with recommendations on accounts identified for close monitoring and for further recovery action on an ongoing basis and forward to Branch managers, Departmental and Regional heads.
• Train and guide staff in the best practices in the recovery of delinquent loans.
• Negotiate with debtors and ensure that they repay the bad debts at the lowest cost to the Bank.
• Oversee credit related cases against the Bank including external lawyers involved in litigation.
• Managing contracts between the bank and other persons/institutions providing debt collection services like auctioneers, bailiffs, valuers, insurers and lawyers and monitoring compliance thereof and providing recourse options for non-performing contractors while controlling fraud in the process.
• Supervise sale of pledged assets and ensure that all amounts in default are paid plus costs and any balance if any, after settling the outstanding obligations are paid back to the borrower.

Qualifications, Skills and Experience:

• At least 5 years’ experience in Credit/debt collection.
• Bachelor’s degree in any business field.

BUSINESS BEHAVIOUR

• Analytical and Investigation skills

Accounting Skills

• Knowledge and experience of credit administration
• Sound understanding of banking industry
• Knowledge and understanding of FIA
• Industry & product knowledge
• Excellent supervisory skills
• Ability to work under pressure
• Teamwork oriented and willingness to guide and train others.
• High level of integrity.
• Customer oriented.

Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN ONE PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@bracuganda.co.ug NOT later than Friday 26th June 2026 All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd in one PDF.

Deadline: 26th June 2026

NB: Only shortlisted candidates will be contacted.