Job Title:  Manager, Fraud Risk

Organisation: Stanbic Bank Uganda Limited

Duty Station:    Kampala, Uganda

About the Company:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:   To Implement first-line fraud risk management for Business & Commercial Banking, develop prevention and detection strategies to mitigate fraud risk, ensure a consistent and seamless customer experience, balance fraud prevention with minimising customer friction and collaborate with relevant departments to enhance fraud risk management capabilities

Qualifications, Skills and Experience:

• Education: First Degree
• Field of Study: Business Related course and a Certified Fraud Examiner certification would be added advantage
• Experience: Required
• Risk Management
• Experience in managing fraud for Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud. Understands fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
• Personal and Business Banking
• Business knowledge of Business Banking products
• 3-5 years
• Experience in various Fraud environments such as Transactional Fraud, Application Fraud, On-line Fraud, Loss Control. Requires sufficient experience and understanding the banks products and operations, including branch, business units, Voice Branch, Card , Digital and Transactional operations.

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Embracing Change
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interpreting Data
• Meeting Timescales
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Compliance
• Digital Analytics and Reporting
• Risk Awareness
• Verbal Communication
• Fraud Management