Reports to: Head of Credit

About US:

I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.

Job Summary:  The Manager Collections and Recoveries will recover from and manage the bank’s delinquent accounts, recommend, and implement remedial action for purposes of minimizing the bank’s risk of loss by rehabilitating the accounts with a view to upgrade them to normal status.

Key Duties and Responsibilities:

• Carry out periodic checks done on Normal and Watch accounts for early warning signals of default on key factors such as reduction in account turnovers, unutilized limits, high frequency of unpaid cheques, constant TOD’s, TOD’s renewals and extensions, hardcore balances, regular excesses/overdrawn positions, constant limit rollovers without full renewals in
• Review of the covenants and risk triggers trackers to confirm/verify
• Escalate breached covenants to the Head of Credit and to Management Credit Committee
• Review the portfolio to ensure compliance with prudential classification, provisioning, and impairment
• Follow up of any approved exceptions with the respective stakeholders for closure and escalating the
• Generate early alert, watchlist packs, arrange the meetings, and track closure of the agreed actions with the respective
• Coordinate preparation of and presentation of monthly portfolio review reports to all stakeholders and Management Credit Committee during monthly portfolio review meeting.
• Review all reports for accuracy and completeness and ensure timely submission to the various
• Prepare regulatory reports and group credit committee reports.
• Provide timely support and guidance to the credit department to close all compliance lapses as identified and reported by the regulator, auditors (internal and external) as well as lapses identified during the routine compliance

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in Finance, Business, Accounting, Statistics, Actuarial Science, Computer Science, or any other relevant field.
• Diploma in Law is an added advantage.
• Five years of working experience in a commercially oriented organization preferably in collections and recoveries with at least 2 years experience at supervisory level.

Competencies (Knowledge, Skills & Abilities)

• Patience and resilience.
• Relationship Management.
• Financial analysis.
• Report writing Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.