JOB DETAILS:
Summary:
The U.S. Mission in Uganda is seeking eligible and qualified applicants for the position of Mail Room Clerk.

The work schedule for this position is:

Full Time, 40 hours per week

Start date:
Candidate must be able to begin working within a reasonable period of time following receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Duties:
• The Mailroom Clerk receives, dispatches, sorts, and distributes mail from multiple sources.
• These include but are not limited to local and international mail, Diplomatic Post Office (DPO) mail, diplomatic pouch material, and commercial courier services.
• The incumbent spends a large percentage of the time serving customers at the Mailroom service window.
• The incumbent is supervised by the Mailroom Supervisor with overall supervision by a designated Information Programs Center employee.

Qualifications and Evaluations
EDUCATION:
• Successful completion of high school or local equivalent is required.

Requirements:
EXPERIENCE:
• One year of experience in customer care, office assistance, or clerical work is required.

JOB KNOWLEDGE:
• Knowledge of standard office practices.
• Knowledge of Department of State DPO, Pouch, and host country post regulations and procedures; knowledge of local post offices, airport, and train facilities, as well as a local courier system; good understanding of Mission’s organization, function, personnel, and practices of the agencies to which mail service is provided.

Evaluations: (This may be tested)

LANGUAGE:
• English language level III (Good working knowledge) Reading/Writing/Speaking is required.

SKILLS AND ABILITIES:
• Good organizational skills, thoroughness and accuracy in processing documentation, ability to work well in a team environment.
• Must have user knowledge of Microsoft Office Suite (Excel, Word, and Outlook).
• Must maintain a courteous and professional demeanor and possess excellent customer service skills. Must be able to work independently on a routine basis.
• Must have a valid driver’s license. Must be willing to work flexible hours, if required.
• Must be able to lift 70 pounds and safely move up to 250 pounds with assistance from coworkers or use of mechanical devices.
• Maximum lift requirements may be subject to local regulations.