Reports to: Human Resource Manager

Company : GoodWill Ceramics Ltd.

Employment Type: Full-time

Position Summary:

The Human Resource and Admin Officer is responsible for delivering effective HR and administrative services to ensure the smooth running of operations at GoodWill Ceramics Ltd. Reporting directly to the Human Resource Manager, the role involves managing day-to-day HR activities, supporting recruitment, facilitating staff welfare and development, overseeing administrative functions, and ensuring compliance with company policies and standards. This role requires a high level of professionalism, confidentiality, interpersonal sensitivity, and the ability to handle multiple tasks in a dynamic environment.

Key Responsibilities:

Human Resource Management

● Support the Human Resource Manager in the development and implementation of the HR plan for the factory.

● Coordinate HR processes including recruitment, promotions, transfers, exits, and disciplinary actions.

● Draft and circulate vacancy announcements; prepare candidate profiles; participate in interview panels.

● Organize and conduct onboarding/orientation for new staff and interns.

● Maintain up-to-date and confidential staff records and files.

● Manage monthly leave schedules and attendance tracking for all staff.

● Prepare and submit HR-related reports and statistics.

● Ensure timely and proper implementation of exit procedures and staff clearances.

● Promote and support a positive work culture by addressing staff concerns and fostering staff relations.

● Advise staff on health, safety, and security procedures and concerns.

Administration & General Services

● Ensure proper usage, maintenance, and documentation of all office and factory assets including equipment, buildings, and facilities.

● Supervise administrative support services, including cleaning, maintenance, and office organization.

● Monitor outsourced service providers and casual labourers to ensure compliance with performance expectations.

● Manage the administration store, including inventory tracking and issuing of items.

● Organize staff events and factory-based functions.

● Maintain effective filing systems and handle routine internal and external correspondence.

● Ensure that the office and compound are clean, orderly, and presentable at all times.

Qualifications & Experience:

● Bachelor’s Degree in Human Resource Management, Business Administration, or a related discipline.

● Minimum of 2 years’ relevant experience in HR or administration in a manufacturing or industry setting.

Key Competencies & Attributes:

● Strong ability to handle confidential matters with integrity and discretion.

● Excellent interpersonal and communication skills both written and verbal.

● Organized, detail-oriented, and capable of multitasking under pressure.

● Proactive and resourceful in identifying and solving HR and administrative challenges.

● High degree of professionalism, discipline, and emotional intelligence.

● Skilled in time management, planning, and prioritizing tasks efficiently.

● Proficient in Microsoft Office Suite and HR administrative tools.

● Team player with a strong sense of initiative, reliability, and accountability.